ILLINOIS STATE POLICE TELECOMMUNICATOR TRAINEE

State of Illinois; Collinsville, Northern (IL, KY); Hybrid; USD 53,000 - 72,000; Full time

Benefits offered by this job

Health insurance

Pension plan

Deferred compensation

Paid sick days

Paid vacation days

Paid personal days

State holidays

Job summary

The Illinois State Police is seeking a Telecommunicator Trainee to join our team for a six to twelve month training program developing core skills in state police telecommunications.

The role includes learning FCC regulations, radio and teletype operations, and ISP computer systems through classroom instruction and on-the-job training, with a strong emphasis on accuracy and documentation.

Qualifications

• High School Diploma or equivalent as required.
• Pre-employment examination of job-related skills.
• Pre-employment auditory memory assessment.
• Ability to type accurately at a minimum of 20 WPM.

Responsibilities

• Participate in a six- to twelve-month training program to develop telecommunications skills.
• Learn communication protocols, FCC rules, radio and teletype operations, and ISP computer systems.
• Attend classes, listen to instructors, take notes, and study course material.
• Update manuals, maintain files, and input operational data.
• Attend and participate in staff meetings, conferences, and workshops to support development toward proficiency.

Skills

Typing 20 WPM

Bilingual welcome

Education

High School Diploma

Job description

ILLINOIS STATE POLICE TELECOMMUNICATOR TRAINEE

We continually strive for a workforce that reflects the growing diversity within the State of Illinois. A variety of employee backgrounds, perspectives, ideas and experiences are crucial to our ability to most effectively serve the public. Bilingual skills welcome

Reasonable Accommodation Statement

The State of Illinois is committed to working with and providing reasonable accommodations to people with disabilities. Further, federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job, interview for a job, or for any other activity related to the hiring process. Examples of reasonable accommodation include, but are not limited to, making a change to the application process (if possible), providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.

To be provided a Reasonable Accommodation during the hiring process, you will need to provide a certification of disability from a physician, psychiatrist, school official or an Illinois Department of Human Services (DHS) Division of Rehabilitation Services (DRS) Vocational Rehabilitation (VR) Counselor. Supporting documentation should be uploaded under My Documents → Additional Documents section for each application.

Any questions on Reasonable Accommodations can be directed to Central Management Services Disability Resource Center at [e-mail] or call [phone] for further information and to request or discuss an accommodation.

Sponsorship for Employment

The State of Illinois does not provide sponsorship for employment visa status (e.g. H-1B visa status), nor is the State able to provide extensions of optional practical training (OPT) under the STEM-designated degree program for F-1 students. To be considered for permanent employment with the State of Illinois, applicants must be currently authorized to work in the United States on a full-time basis.

Disclosure of Salary Information

In compliance with the Illinois Equal Pay Act, 820 ILCS 112/1 et seq., the State does not seek, request, or require a job applicant’s wage or salary history. Employment decisions are not made based on an applicant’s wage or salary history. To that end, please do not include wage or salary information in your resume or other profile or application materials.

Job Requisition ID:58892
Opening Date:10/08/2026
Closing Date:10/23/2026
Agency:Illinois State Police
Class Title:ISP TELECOMMUNICATOR TRAINEE (21905)
Skill Option:None
Bilingual Option:None
Salary:Anticipated Starting Salary $4,747 monthly; Full Range $4,747 - $6,446 monthly
Job Type:Salaried
Category:Full Time
Number of Vacancies:4
Bargaining Unit Code:RC014 Clerical Employees, AFSCME
Merit Comp Code:
Work Hours:Indeterminate
Anticipated Hybrid Work Schedule Availability:Not available, fully in office
Headquarter Location:1100 Eastport Plaza Dr, Collinsville, Illinois, 62234
Work County:Madison
Agency Contact:[e-mail]

This position is a union position; therefore, provisions of the relevant collective bargaining agreement/labor contract apply to the filling of this position.

Position Overview:

The Illinois State Police (ISP) Division of Statewide 9-1-1 is seeking a detail‑oriented and service‑focused Telecommunicator Trainee to join our team. The Telecommunicator Trainee participates in a six ‑ to twelve ‑ month training program to develop core skills in State Police telecommunications. The trainee learns communication protocols, FCC regulations, radio and teletype operations, and ISP computer systems through classroom instruction, demonstrations, and on ‑ the ‑ job training. Responsibilities include updating manuals, maintaining files, and entering operational data. The position also involves attending meetings and workshops to support development toward full telecommunicator proficiency. ISP encourages all those who qualify to apply!

The Illinois State Police offers a robust benefit package including:

• Health, life, vision, and dental insurance.
• 12 weeks paid maternity/paternity leave.
• Pension Plan
• Deferred Compensation, and other pre-tax benefit programs.
• Employees earn twelve (12) paid sick days annually.
• Ten to twenty-five (10-25) paid vacation days based on years of service.
• Employees earn three (3) paid personal days pro-rated based on start date.
• Thirteen-Fourteen (13-14) paid state holidays annually.

Why Work for Illinois?

Working with the State of Illinois is a testament to the values of compassion, equity, and dedication that define our state. Whether you’re helping to improve schools, protect our natural resources, or support families in need, you’re part of something bigger and something that touches the lives of every person who calls Illinois home. No matter what state career you’re looking for, we offer jobs that fit your life and your schedule and flexible jobs that provide the gold standard of benefits. Our employees can take advantage of various avenues to advance their careers and realize their dreams. Our top-tier benefits and great retirement packages can help you build a rewarding career and lasting future with the State of Illinois.

Essential Functions

• Under immediate supervision, participates in an agency sponsored training program for a period of six to twelve months in State Police telecommunications applications designed to develop familiarization with State Police telecommunication procedures and practices and the usage of two-way radio, teletype devices and computer equipment.
• Receives on‑the‑job formal and/or informal orientation in training to acquaint the employee with the duties and responsibilities of the telecommunicator position and the interpretation of Illinois State Police (ISP) communications procedures, Federal Communications Commission rules and regulations, and the ISP computer system.
• Attends classes, listens to instructors, observes visual demonstrations, takes notes, and studies course material.
• Inserts updates into operational manuals. Maintains files, inputs arrests, warnings, and motorist assist documents into a centralized computer database.
• Attends and participates in staff meetings, conferences, workshops, and other activities which provide meaningful learning experiences.

Minimum Qualifications

• Requires a high school diploma earned from an accredited institution, a State of Illinois High School Diploma*, or reciprocal state educational attainment. * Public Act 102-1100: The State of Illinois High School Diploma (High School Equivalency).
• Requires pre‑employment examination of job‑related skills.
• Requires pre‑employment auditory memory assessment.
• Ability to type accurately at a minimum of 20 WPM.

Preferred Qualifications

• Prefers at least six (6) months of experience with keyboarding or computer typing.
• Prefers at least six (6) months of experience using basic computer systems or software.
• Prefers at least three (3) months of experience with obtaining and providing information via a standard telephone or two‑way radio.
• Prefers at least three (3) months of experience or coursework involving filing or organizing documents, either paper or electronic.
• Prefers at least three (3) months of prior full‑time or part‑time job experience.
• Prefers prior preparation of three (3) or more written documents (i.e. essays, research papers, notes, etc.) during school coursework or other training courses.

Conditions of Employment

• Ability to pass an Illinois State Police background check and drug screening.
• This position requires successful completion of the Law Enforcement Agencies Data System (LEADS) on‑line course and LEADS Full Access Certification Examination during the training period.
• Requires a clear speaking voice.
• Must be able to work assigned shifts, weekends, and holidays.
• Ability to type accurately at a minimum of 20 WPM.
• The conditions of employment listed here are incorporated and related to any of the job duties as listed in the job description.

About the Agency

The Illinois State Police strives for excellence seeking to be one of the premiere policing agencies in the country. Our core values are Integrity, Service, and Pride. We are seeking individuals with similar values to join us on our mission to promote public safety.

This position DOES NOT contain “Specialized Skills” (as that term is used in CBAs).