ILD/IPF Digital Engagement Specialist

Boehringer Ingelheim; Philadelphia (Philadelphia County); On-site; USD 118,000 - 177,000; Full time

Job summary

Boehringer Ingelheim is seeking an ILD Customer Engagement Specialist to drive sales and market penetration across a defined US territory, including Central and North Jersey, Central PA, Philadelphia, Hershey, and surrounding areas.

The role emphasizes a digital-first approach (50%) with tools like Veeva Engage, Engage Connect and Virtual education programs, while maintaining traditional in-office engagements (50%). Requires travel and strong HCP relationship skills.

Qualifications

• Must have 2+ years of Pharmaceutical/Medical sales or marketing experience.
• Virtual selling experience preferred.
• Strong written and oral communication/presentation skills, especially in a virtual environment.
• Proficiency in Excel, Word, Outlook and database applications.
• Ability to travel (overnight travel may be required).
• Self-motivated, thrives in a matrixed team environment.
• Innovative thinker who can solve problems creatively.

Responsibilities

• Influence ILD/IPF HCPs (Pulmonologists, Radiologists, PCPs) to support products.
• Support disease-awareness and early identification campaigns.
• Execute brand strategies aligned with sales and product plans.
• Coordinate with internal teams for seamless execution.
• Develop pre-call plans for ILD HCPs and accounts.
• Foster HCP network and communications across regions.
• Lead digital-first campaigns and omnichannel engagement.
• Provide timely follow-up discussions with HCPs.
• Complete admin tasks and training requirements on time.

Skills

Pharma sales

Digital engagement

Virtual selling

Project management

Analytical skills

Communication

Excel/Word/Outlook

Driving

Travel readiness

Education

Bachelor’s degree

Tools

Excel

Word

Outlook

Database applications

Job description

Boehringer Ingelheim is seeking an ILD Customer Engagement Specialist to drive sales and market penetration across a defined US territory, including Central and North Jersey, Central PA, Philadelphia, Hershey, and surrounding areas.

The role emphasizes a digital-first approach (50%) with tools like Veeva Engage, Engage Connect and Virtual education programs, while maintaining traditional in-office engagements (50%). Requires travel and strong HCP relationship skills.