IKD Donations Inventory Coordinator

A Wider Circle; Silver Spring (MD); On-site; USD 22,041 - 28,929; Full time

Job summary

A Wider Circle in Silver Spring, MD is seeking a dedicated Coordinator to support our in-kind donations program. You will unload furniture and household items from donors, assess quality, and help keep the warehouse clean and welcoming for visitors.

The role involves assisting truck drivers, visiting donors' homes, coordinating parking, and occasionally traveling within the region to pick up or deliver items. Saturday work is required.

Qualifications

• One year of work or volunteer experience.
• High School Diploma, GED, or equivalent.
• Authorized to work in the United States.

Responsibilities

• Unload donations from donor vehicles and record donor information.
• Sort donations and assess quality.
• Assist truck drivers as a co-pilot and navigate routes.
• Visit donors' homes to retrieve donations.
• Load furniture into client vehicles with care.
• Maintain a warehouse that is organized for visitors.
• Direct donor and client traffic in parking lots.

Skills

Physical strength

Customer service

Verbal communication

Teamwork

Safety rules

Organization

Attention to detail

Multitasking

Driver eligibility

Inventory management

Education

High School Diploma or GED

Job description

Job Summary

A Wider Circle is looking for passionate, reliable individuals to help bring our mission to life. In this hands‑on role, you’ll be the welcoming face and strong support behind our work‑receiving donations of furniture and household goods and ensuring they reach individuals and families living in poverty who come to our Center for Community Service. Experience the deep impact of serving those who need it most, and be part of a team that’s changing lives every day.

The Coordinator will support the in‑kind donations program, specifically including the daily unloading of in‑kind donations (furniture, clothing, small accessories) from the personal vehicles of donors as well as from trucks that have picked up donations from across the region. You will also be responsible for assessing the quality of those donated items as they come in and keeping the warehouse organized and ready for visitors. This role also involves making sure that donors and clients have a positive experience when visiting our facility. Lastly, you will go on truck routes to pick up donations in the region and deliver furniture items. Please note that availability to work on Saturdays is a requirement for this position.

Essential functions-primary responsibilities

• Receive donations at our Center for Community Service, unload vehicles, and interact with donors and record donor demographic information.
• Sort and organize donations in the warehouse as well as assessing the quality of donations.
• Assist truck drivers as a "co-pilot," helping with navigation and backing up trucks
• Go into donors homes to safely and efficiently remove donations to bring back to the center
• Load client vehicles with furniture items with care and attention.
• Ability to work in different climate conditions.
• Direct donor and client vehicles in the parking lot to ensure smooth traffic flow

Guiding Principles

• Value the people we work with, guests, volunteers, and all others who support our work.
• Seek to maintain a harmonious environment for the safety, comfort, and personal growth of all who enter and work in our space.
• Celebrate the diversity of thought, ideas, and expression.
• Meet people and organizations where they are, with what they want and need.
• Build relationships through rapport, trust, and communication.
• Recognize that all who enter this space have their own pathway and story.
• Listen attentively, seek to understand, and assume positive intent.
• Practice compassion in all our interactions to ensure this is a safe and comfortable space for all.

Required Skills /Abilities

• Physical strength required to lift furniture items and transport them around the warehouse with hand trucks
• The ability to work carefully while moving furniture in confined spaces (trucks, stairways, donor's homes)
• Ability to function well in a high‑paced and, at times, stressful environment.
• Excellent interpersonal and customer service skills.
• Good verbal communication skills.
• Comprehension of safety policies and procedures.
• Good organizational skills and attention to detail.
• Ability to prioritize tasks.
• Ability to work in a team environment.

Supervisory Responsibilities: None

Required education and experience

• One year of work or volunteer experience
• High School Diploma, GED, or equivalent

Preferred Education and experience

• One year of experience working in direct service or customer service settings.
• Experience working with individuals and families living in poverty.
• Experience working in the transport, moving, or hauling industry.
• Ability to become a driver if operational needs of the team change.

Additional eligibility requirements:

Work authorization/security clearance requirements

• Must be authorized to work in the United States

Work environment

The Coordinator will work in a warehouse environment and outdoors in different weather climates. When on the road, travel is a truck cab with a driver or in the front of a cargo van.

Physical demands

Capable of lifting 100 pounds or more with assistance. This job requires consistently lifting arms high and bending knees often. Must be able to withstand a variety of changing weather conditions.

Other duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time, with or without notice.

Travel required

None daily. Travel is required within the DMV as a co‑pilot.

Affirmative Action/EEO Statement

A Wider Circle is committed to having a diverse team and ensuring that all qualified applicants will receive consideration without regard to race, color, gender (including gender identity or expression), religion, national origin, sexual orientation, disability, age, veteran status, or other non-merit factors. We are proud to be an equal opportunity employer.