IGS Calibration Engineer

GE HealthCare; Indiana (PA); Remote; USD 70,000 - 90,000; Full time

Job summary

Join GE HealthCare as an IGS Calibration Engineer, where you'll calibrate and service life-changing medical equipment. This remote role requires up to 75% travel and offers a competitive salary along with career growth opportunities. Ideal candidates will have a degree in engineering or equivalent experience, with a strong focus on customer satisfaction and technical support.

Benefits

Competitive salary

Benefits package

Career growth opportunities

Qualifications

• Degree in Engineering or equivalent military education.
• Experience with web applications and Microsoft products.
• Valid Driver's License required.

Responsibilities

• Perform calibration and service on medical equipment.
• Assist in equipment installation and troubleshooting.
• Maintain customer service logs and internal records.

Skills

Troubleshooting

Customer Service

Technical Support

Education

Associate's or Bachelor's degree in Electrical Engineering

High School Diploma/GED with 4+ years experience

Tools

Microsoft Suite

Job description

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Job Description Summary

The Image-Guided Solutions (IGS) / vascular Calibration Engineer (CE) will perform calibration & service on our life-changing medical equipment. After completion of accelerated GEHC and On-the-Job Training, the IGS CE will lead and be the Subject Matter Expert on calibration of IGS Systems and Upgrades with IGS FEs. The CE will act as the primary GE HealthCare face to the customer throughout the calibration phase. The role is responsible for calibrating, testing, and troubleshooting vascular equipment during installation phase and driving customer satisfaction.

This is a remote role that requires candidates to travel up to 75% of the time to customer locations.

GE HealthCare is a leading global medical technology and digital solutions innovator. Our purpose is to create a world where healthcare has no limits. Unlock your ambition, turn ideas into world-changing realities, and join an organization where every voice makes a difference, and every difference builds a healthier world.

Responsibilities:

1. Learn to complete on-time and accurate Preventative Maintenance, FMIs and/or ISIs.
2. Assist more experienced field engineers with equipment installation.
3. Work with experienced field engineers on basic troubleshooting and service repair needs on designated equipment.
4. Keep up to date on administrative responsibilities such as maintaining customer service logs and internal service records in a timely manner, ordering repair parts, and managing cycle times.
5. Utilize the GEHC escalation process, as needed, and work closely with region and national support to define and implement corrective action plans to resolve customer issues in a timely manner.
6. Serve as a member of the account community for key accounts.
7. Answer service calls independently without assistance within one year of employment.

Qualifications

1. Associate's or Bachelor's degree in Electrical Engineering, Biomedical Engineering, Mechanical Engineering, or related field; OR equivalent military education; OR participant in the formal GEHC Biomed/FE Services Internship or Military Externship program; OR High School Diploma/GED and 4 or more years of experience servicing electronic equipment.
2. Experience with Web applications as well as Microsoft suite of products.
3. Must have and maintain a valid Driver's License.
4. Willingness to be available "after hours", or work a rotating On-Call schedule, including weekends, for critical issues and coverage, as necessary.
5. Up to 75% travel required. Dependent on geographical location or the need of the business.

Physical Requirements

• Ability to lift, carry, push, and pull up to 35 lbs. unassisted and frequently bend, stoop, twist, climb, crouch/squat, kneel/crawl, sit and stand for long periods.
• Reaching at, above, and below shoulder level, with good hand and finger dexterity.
• Specific vision abilities may include color, close, distance, peripheral, and depth perception.

All employees are expected to embody our core behaviors: act with humility, build trust, lead with transparency, deliver with focus, and drive ownership with integrity.

Our total rewards package is designed to support your ambitions, including competitive salary, benefits, and career growth opportunities.