iGaming Compliance Analyst: Remote-Eligible

Commonwealth-of-Pennsylvania; Harrisburg (Dauphin County); Hybrid; USD 55,000 - 75,000; Full time

Job summary

Commonwealth of Pennsylvania, through the Pennsylvania Gaming Control Board, seeks an iGaming Compliance Representative to help keep online gaming operations legal and secure across the state. You will monitor programs, respond to patron concerns, and recommend corrective actions based on investigative findings.

The role emphasizes fairness, accuracy, and strong internal controls. Telework may be available part-time; standard hours are 8:30 AM–5:00 PM, with a 30-minute lunch, in Harrisburg.

Qualifications

• Bachelor’s degree or four years of security/surveillance experience.
• Equivalent combination of experience and training.
• Must be able to perform essential job functions.

Responsibilities

• Monitor, review, verify, and report on iGaming programs, applications, software, and system architecture to ensure compliance with laws, rules, regulations, and internal controls.
• Assess updates to iGaming applications and related platforms to validate and test approved operations and functionality.
• Receive and investigate patron complaints; conduct and aid patron self-exclusions.
• Analyze facts to draw logical conclusions and prepare investigative reports to communicate findings.
• Coordinate corrective actions with interactive gaming industry managers and refer or recommend administrative, regulatory, or criminal actions to other bureaus or offices within PGCB.

Education

Bachelor’s degree

Four years of security or surveillance experience

Equivalent combination of experience and training

Job description

Commonwealth of Pennsylvania, through the Pennsylvania Gaming Control Board, seeks an iGaming Compliance Representative to help keep online gaming operations legal and secure across the state. You will monitor programs, respond to patron concerns, and recommend corrective actions based on investigative findings.

The role emphasizes fairness, accuracy, and strong internal controls. Telework may be available part-time; standard hours are 8:30 AM–5:00 PM, with a 30-minute lunch, in Harrisburg.