IFP Case Worker

UCFS Healthcare; Norwich (CT); On-site; USD 50,000 - 53,000; Full time

Benefits offered by this job

Health insurance

401(k) Plan + employer contributions

Dental/Vision insurance

Paid time off + holidays

Learning & development programs

Job summary

UCFS Healthcare is hiring for a full-time position focused on delivering home-based services to families involved with the Department of Children and Families. The role emphasizes initial intake, assessment, care planning, and ongoing support with a client-centered approach.

The successful candidate will conduct home visits, provide direct services, and maintain thorough case records across multiple reports and systems, while traveling within the UCFS service area.

Qualifications

• Bachelor’s in Social Work, Psychology, Counseling or closely related field.
• 3 years’ experience providing homebased services to DCF families, including work with families with complex needs.

Responsibilities

• Provide outreach and engagement to clients upon referral by conducting initial phone intake.
• Complete family assessment to develop a care plan.
• Provide weekly face-to-face direct service hours including support, advocacy, referrals, and goal development with families in collaboration with DCF.
• Participate in monthly in-person joint sessions with DCF and the family to review the Service Plan.
• Maintain up-to-date case records and documentation in EPIC and other systems.

Skills

Travel 60-70%

Microsoft Suite

Outlook

Client-centered approach

Fast-paced environment

Communication

Teamwork

Interpersonal skills

Education

Bachelor’s in Social Work, Psychology, Counseling

Tools

CPR Certification

Mandated Reporter Training

Job description

Description

UCFS strives to use person-centered care to improve the health and well-being of everyone in our community. Share in our vision of being Eastern CT’s best choice for patient-centered healthcare!

Job Type

Full-time

Hours & Schedule

UCFS Hours of Operation: Open 8:00am - 7:00pm; Hours Vary By Day & Location

Expected Schedule: Full-Time, 40 hours/week; Flexible

Outline Of Duties And Responsibilities

• Provide outreach and engagement to client upon referral to the program by conducting an initial phone intake process with the family, collecting basic information and presenting information to team to determine eligibility.
• Complete an assessment of the family including both strengths and areas of need through home visits and various assessments to develop a care plan.
• Provide weekly face-to-face direct service hours to client including support, advocacy, referrals and assistance with the development of positive parenting, safety planning, basic life skills and identified goals in collaboration with the Department of Children and Families in regard to their involvement.
• Participate in monthly in person joint sessions with the Department of Families and the family in regard to the Service Plan established and strengths and challenges within.
• Maintain up-to-date case records on each client family, including weekly contact reports, service agreements, evaluations, PIE records, EPIC system documentation and closing summaries.

Why UCFS?

Our team is passionate about the services we provide and is committed to making a difference for our clients and community. At UCFS, a Federally Qualified Health Center, we specialize in integrated care which means having access to essential services to meet the complex needs of those we serve. We work collaboratively across programs at our agency to remove barriers and streamline access to services including behavioral health services, primary care, dental, case management and more. If you are committed to improving the health and well-being of our community, we encourage you to apply for this exciting opportunity.

Requirements

Minimum Education and Experience

• Bachelor’s in Social Work, Psychology, Counseling, or a closely related field
• 3 years ‘experience providing homebased services to DCF families (including - working with families with complex needs and various degrees of family functioning, working with child and family serving systems, and providing direct services to diverse populations_)

Minimum Certificates, Licenses, Registrations

• A valid driver's license and state mandated levels of auto liability insurance
• Eligibility to and completion of a CPR certification within 30 days of hire
• Eligibility to and completion of Mandated Reporters Training within 30 days of hire

Minimum Skills And Abilities

• Ability for 60-70% travel within UCFS Healthcare’s IFP service area of Windham County and parts of New London County
• Knowledge of the cultural, linguistic, or experiential backgrounds of the communities, children and families to be served
• Proficiency with Microsoft Suite, especially in Outlook
• Ability to provide a strength based, client-centered approach to the delivery of service
• Ability to work in a fast-paced environment and handle multiple tasks simultaneously
• Strong communication and teamwork skills
• Robust interpersonal expertise over digital, in-person, and verbal correspondence

UCFS Healthcare Offers a Competitive Benefits & Perks Package to Our Hardworking Team Which Can Include:

• Financial - Yearly Performance Merit Increases; Gain Share Program; Local & Online Discounts
• Income Security - 401(k) Plan + 6% Employer Contributions; Employer Paid Life & Disability Insurance
• Health & Wellness - Medical/Dental/Vision Insurance; Employee Assistance Program; Wellness Programs; Decompression Spaces
• Time Off - Generous Paid Time Off Starting at 3 Weeks' Vacation, 4 Floating Holidays, 10 Sick Days, 8 Federal Holidays
• Growth - Employee-Led Committees; NHSC Loan Repayment Opportunities; PSLF Eligibility; Career Path Ladders; Employer Paid Learning & Development Programs
• Fun - Appreciation, Education, and Team-Building Events

Employment Philosophy & EEO

UCFS is strongly committed to a workplace environment that respects, appreciates and values employee differences and similarities. By providing and supporting an enriching work culture, UCFS will continue to better serve our communities and provide quality patient, client, and resident care and services. UCFS is an employment at-will organization and an equal opportunity employer committed to maintaining a work and learning environment free from discrimination on the basis of sex, race, color, religion, national origin, pregnancy, gender identity, sexual orientation, marital/civil union status, ancestry, place of birth, age, citizenship status, veteran status, political affiliation, and genetic information or disability, as defined and required by applicable state and federal laws. Additionally, UCFS prohibits retaliation against an applicant or employee because they have engaged in protected activity under the statutes prohibiting discrimination in the workplace.

Salary Description

$50,000 - 53,000 / year