IFM Contract Relationship Lead

Ericsson GmbH; Plano (TX); On-site; USD 138,000 - 214,000; Full time

Benefits offered by this job

Health benefits

401(k) with company match

Paid time off & holidays

Parental leave

Volunteer time off

Job summary

Ericsson GmbH in Plano, Texas, seeks a senior real estate and IFM professional to own the Central Real Estate relationship and govern the Global Services Agreement with the IFM supplier, ensuring strategic alignment and continuous improvement across regions.

You will drive account development, analyze markets with suppliers, support major contract renewals, and collaborate with senior leadership to align strategies, messaging, and value propositions while delivering data-driven, cross‑functional

Qualifications

• Bachelor's or Master's degree in a relevant field.
• At least 5 years of IFM bids or solutions IFM contract experience, including outsourced bundled, integrated, or vested contracts, preferably across multiple countries.
• Proven negotiation, stakeholder, and supplier management skills.
• Strong project management skills, including task prioritization, deadline management, and delivering results under pressure.
• Ability to work effectively with diverse teams and internal partners across multiple countries.
• Excellent written and verbal communication skills with attention to detail.
• Strategic mindset with analytical thinking skills and ability to develop effective value propositions.
• Deep understanding of real estate processes, models, and strategies.
• Strong change and improvement management skills with adaptability and continuous improvement focus.
• Excellent influencing abilities and facilitation skills.
• Self-starter capable of working independently while contributing as a cooperative team member.
• Emotional intelligence and ability to adapt style to the situation.

Responsibilities

• Own and govern the Central RE relationship and Global Services Agreement with the IFM supplier, ensuring strategic alignment and continuous improvement across regions.
• Drive the Account Development Plan, engage in market analysis with suppliers, and identify new contractual opportunities.
• Contribute to Real Estate thought leadership and develop best practice processes, strategies, and procedures.
• Support commercial negotiations ensuring adherence to governance and compliance throughout.
• Maintain key statistics, updates, and collateral in relevant knowledge repositories.
• Support commercial model development, including pricing and resourcing.
• Collaborate with internal stakeholders, including senior leadership, to gather input and ensure alignment on strategies and messaging.
• Conduct regular IFM contract reviews to assess effectiveness, share insights, and identify improvement opportunities across the organization.

Skills

Negotiation

Stakeholder management

Project management

Communication

Strategic thinking

Analytical thinking

Real estate processes

Change management

Influencing abilities

Self-starter

Team collaboration

Emotional intelligence

Education

Bachelor's degree

Master's degree

Job description

Overview

Ericsson's Group Central Real Estate team provides strategic support to business market areas, building top-tier IFM partnerships that create value, drive efficiency, ensure governance, and promote sustainability. This position centrally manages relationships with IFM suppliers, reports to the Head of IFM & Workplace Services, and works closely with cross‑functional partners and the leadership team. As Market Areas are delivered through outsourced parties, managing this relationship is key to successful Workplace Services delivery.

This role leads strategic supplier partnerships through Account Development Plans, performance indicators, and contract mechanisms, serving as a trusted advisor and commercial driver. The position supports major contract renewals and requests for proposals while participating in global IFM initiatives. The role enhances collaboration to foster innovation across IFM, Sustainability, Workplace Experience, and Technology, creating data‑driven solutions that combine technology, expertise, and operational excellence.

What you will do

• Own and govern the Central RE relationship and Global Services Agreement with the IFM supplier, ensuring strategic alignment and continuous improvement across regions.
• Drive the Account Development Plan, engage in market analysis with suppliers, and identify new contractual opportunities.
• Contribute to Real Estate thought leadership and develop best practice processes, strategies, and procedures.
• Support commercial negotiations ensuring adherence to governance and compliance throughout.
• Maintain key statistics, updates, and collateral in relevant knowledge repositories.
• Support commercial model development, including pricing and resourcing.
• Collaborate with internal stakeholders, including senior leadership, to gather input and ensure alignment on strategies and messaging.
• Conduct regular IFM contract reviews to assess effectiveness, share insights, and identify improvement opportunities across the organization.

Skills you will bring

• Bachelor's or Master's degree in a relevant field.
• At least 5 years of IFM bids or solutions IFM contract experience, including outsourced bundled, integrated, or vested contracts, preferably across multiple countries.
• Proven negotiation, stakeholder, and supplier management skills.
• Strong project management skills, including task prioritization, deadline management, and delivering results under pressure.
• Ability to work effectively with diverse teams and internal partners across multiple countries.
• Excellent written and verbal communication skills with attention to detail.
• Strategic mindset with analytical thinking skills and ability to develop effective value propositions.
• Deep understanding of real estate processes, models, and strategies.
• Strong change and improvement management skills with adaptability and continuous improvement focus.
• Excellent influencing abilities and facilitation skills.
• Self‑starter capable of working independently while contributing as a cooperative team member.
• Emotional intelligence and ability to adapt style to the situation.

Compensation and Benefits

The salary range for this position is dependent on various factors including location and the candidate’s combination of job‑related knowledge, qualifications, skills, education, training, and experience.

• Santa Clara, CA – $163,200 – $214,200
• Austin, TX – $138,400 – $181,650
• Boise, ID – $138,400 – $181,650
• Overland Park, KS – $138,400 – $181,650
• Bellevue, WA – $148,000 – $194,250
• Morristown, NJ – $148,000 – $194,250

Short‑Term Variable Compensation Plan: opportunity for an annual bonus based on performance. Eligibility and pro‑ration rules apply.

Health benefits include subsidized nationwide PPO medical coverage, high deductible health plan with company‑provided HSA contribution, dental and vision coverage, and for California employees a subsidized HMO option through Kaiser.

Financial security: 401(k) plan with 4% company match, immediate vesting; company‑paid basic life, AD&D, and disability benefits.

Time benefits: minimum 15 days of accrued vacation, up to 3 personal days per year, 11 annual holidays, 8 hours of volunteer time, and 80 hours of sick time annually; up to 16 weeks of paid maternity leave and 6 weeks of parental or adoption leave at 100% pay.

Additional benefits: comprehensive Employee Assistance Program, mobile therapy, and volunteer paid time off.

Equal Opportunity Employer

Ericsson is proud to be an Equal Opportunity Employer. If you need assistance or to request an accommodation due to a disability, please contact Ericsson at [e-mail].