IDT Administrative Assistant

The British American Tobacco Group; Winston-Salem (NC); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

401(k) plan with company matches

Health & welfare benefits

Tuition reimbursement

Paid leave

Life insurance

Job summary

Reynolds American in Winston-Salem, NC is seeking an IDT Administrative Assistant to provide high‑quality administrative support to IDT leaders and serve as a visible, approachable floor admin for the broader IDT team. You will help keep leaders organized, teams connected, and day‑to‑day operations running smoothly, bringing energy, hospitality, and a spirit of fun to the workplace experience.

The role requires 2–5+ years of experience, strong MS Office skills, and a service‑oriented mindset.

Qualifications

• 2–5+ years of administrative or executive support experience.
• Experience supporting senior leaders and/or C‑Suite executives.
• Strong MS Office skills (Outlook, Excel, PowerPoint, Word).
• Excellent communication, organization, and multitasking abilities.

Responsibilities

• Manage complex executive calendars and scheduling priorities.
• Provide high-level administrative support to IDT leadership.
• Coordinate meetings, prepare communications, and maintain documentation.
• Manage travel arrangements, expenses, and logistics.
• Support office operations and resource management.
• Attend meetings, record minutes, and track action items.
• Plan and execute events, engagement activities, and team initiatives.
• Act as a culture ambassador and employee experience champion.
• Build strong relationships across leadership, employees, vendors, and support functions.
• Identify process improvements and enhance operational efficiency.

Skills

Executive support

Calendar management

Travel coordination

Communication

Microsoft Office

Education

High School Diploma

Bachelor’s degree (preferred)

Tools

Outlook

Excel

PowerPoint

Word

Job description

Reynolds American is evolving into a global multi-category business. Our purpose is to create A Better Tomorrow™ by Building a Smokeless World.

To achieve our ambition, we are looking for colleagues who are ready to join us on this journey. Tomorrow can’t wait, let’s shape it together!

REYNOLDS AMERICAN has an exciting opportunity for a IDT Administrative Assistant in Winston-Salem, NC

This role provides high-quality administrative support to IDT leaders while also serving as a visible, approachable “floor admin” for the broader IDT team. The Administrative Assistant will help keep leaders organized, teams connected, and day-to-day operations running smoothly, bringing energy, hospitality, and a spirit of fun to the workplace experience.

Your key responsibilities will include

• Manage complex executive calendars and scheduling priorities.
• Provide high-level administrative support to IDT leadership.
• Coordinate meetings, prepare communications, and maintain documentation.
• Manage travel arrangements, expenses, and logistics.
• Support office operations and resource management.
• Attend meetings, record minutes, and track action items.
• Plan and execute events, engagement activities, and team initiatives.
• Act as a culture ambassador and employee experience champion.
• Build strong relationships across leadership, employees, vendors, and support functions.
• Identify process improvements and enhance operational efficiency.

What are we looking for?

• 2-5 + years of administrative or executive support experience
• Experience supporting senior leaders and/or C‑Suite executives
• Strong Microsoft Office skills (Outlook, Excel, PowerPoint, Word)
• Excellent communication, organization, and multitasking abilities
• Ability to anticipate needs, solve problems, and work independently
• Experience managing calendars, meetings, travel, and communications
• Service‑oriented professional, who enhances employee experience and team culture
• High School Diploma required; bachelor’s degree preferred

WE ARE REYNOLDS AMERICAN—A member of the BRITISH AMERICAN TOBACCO GROUP

At Reynolds American, we are committed to our Purpose of creating A Better Tomorrow. This is what drives our people and our passion for innovation. See what is possible for you at REYNOLDS AMERICAN.

BELONGING, ACHIEVING, TOGETHER

Collaboration and teamwork underpin everything we do here at Reynolds American. We know that collaborating with colleagues is what makes us stronger and best prepared to meet our business goals.

BENEFITS OVERVIEW

Benefit Information

The following is a general summary of the competitive compensation and benefit plans we offer:

• 401(k) plan that offers opportunity to save on pre- and post-tax basis up to 50 percent of eligible compensation.
  • Company matches 100 percent of employee pre-tax/Roth (401k) contributions up to six percent
  • Company contributes an additional three percent to 401(k) whether employee participates or not
• Comprehensive health- and welfare-benefits package (including medical, dental, vision, and prescription drugs)
• Health Savings Account start-up contribution for employees who elect the high deductible health plan
• Flexible spending accounts for both Health Care and Dependent Care allowing employee to use pre-tax dollars to pay for qualified expenses during the calendar year
• Employee assistance program offering 8 free counselling sessions, per issue, each calendar year for employees and their dependents
• Company paid life insurance of 1x annual base pay ($50,000 minimum)
• Company paid accidental death or dismemberment insurance of 2x annual base pay ($50,000 minimum)
• Voluntary insurances offered at group rates: employee and dependent life insurance, AD&D insurance, critical illness, accident coverage, disability buy-up, and auto & home insurance
• Tuition reimbursement and student loan support
• Dependent Scholarship Programs
• Free confidential personal financial counselling service
• On-site health centers and 24/7 fitness centers at certain company locations
• A charitable giving matching grants program that enables employees to direct and double their donations to qualifying charitable organizations of their choice
• Health-care concierge service
• Volunteer service opportunities
• Extensive training opportunities
• Company vehicle for eligible employees
• Mobile phone allowance for eligible employees
• Paid Leave:
  • Sick and Personal Time (exempt employees may be excused with pay for brief absences; non-exempt employees receive up to 6 days)
  • Vacation (levels Below Senior Director receive 15 days (pro-rated during first year of service); Senior Director and Officers receive 25 days (pro-rated during first year of service)).
  • Holidays (Nine company recognized and two annual personal holidays to be used at the employee’s discretion)
  • Paid Parental Leave + temporary reduced work schedule opportunity
  • Funeral Leave
  • Short-Term Disability Leave
  • Long-Term Disability Leave
  • Jury Duty Leave
  • Military Leave
  • Released Time for Children’s Education
  • Community Outreach Leave
  • Other paid leave benefits, as required by state or local law

• Your journey with us is not limited by boundaries; it is propelled by your aspirations. Join us at Reynolds American and become a part of an environment that thrives on internal advancement, where your career progression is not just a statement – it is a reality, we are eager to build together. Seize the opportunity and own your development; your next chapter starts here.
• You will have access to online learning platforms and personalized growth programs to nurture your leadership skills.
• We prioritize continuous improvement within a transformative environment, preparing for ongoing changes.

Our organization offers a level of challenge, responsibility, and creativity for motivated employees who want to grow their careers.We are also committed to valuing different perspectives, experiences, and talents to improve the company's potential for optimally achieving its business objectives!

Reynolds American Inc. and its affiliated companies is an Equal Opportunity Employer.All qualified applicants will receive consideration for employment without regard to age, race, color, religion,sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other status protected by law. Only applicants requiring reasonable accommodation for any part of the application and hiring process should contact us directly via email at [e-mail]

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