Identity and Access Management Business Analyst – Virginia Tech

V T CORPORATE RESOURCE CTR; Blacksburg (VA); On-site; USD 85,000 - 91,800; Full time

Job summary

V T CORPORATE RESOURCE CTR is looking for an Identity and Access Management Business Analyst in Blacksburg, VA. The successful candidate will work closely with stakeholders to capture requirements for IAM implementations and partner with developers to define features.

This role demands an individual with a master's degree or equivalent experience, and offers a salary range of $85,000 - $91,800. Candidates must have strong analytical and communication skills.

Qualifications

• Master’s degree or equivalent experience in a relevant field.
• Experience as a Business Analyst, preferably in IAM.
• Strong analytical and communication skills.

Responsibilities

• Collaborate with stakeholders to capture requirements and feature requests.
• Work with test engineers on behavior-driven development feature files.
• Provide escalated support for IAM systems and maintain documentation.

Skills

Knowledge leader

Business requirements development

Agile environment experience

SQL skills

Analytical skills

Communication skills

Education

Master’s degree or equivalent experience

Tools

ServiceNow

JIRA

Job description

Identity and Access Management Business Analyst – Virginia Tech

The Identity and Access Management (IAM) Business Analyst reports to the Director of IAM Strategy and Architecture within Secure Identity Services (SIS). The IAM Business Analyst is responsible for working with stakeholders to capture requirements and feature requests that drive IAM implementations, partnering with test engineers and developers to define behavior‑driven development feature files, and ensuring the alignment of SIS services with business needs and security and policy controls. The IAM Business Analyst will play a critical role in the implementation and support of access control systems, will provide escalated support and subject matter expertise in support of the Identity Management Customer Support team as well as other customers, and will maintain service, process, and product documentation.

Required Qualifications

• Master’s degree, or a combination of education, training, and progressive experience that equates to a Master’s degree
• Demonstrated ability to be a knowledge leader
• Intermediate level experience as a Business Analyst
• Experience developing business requirements or specifications
• Experience working as a business analyst in an agile development environment
• Basic to Intermediate SQL skills
• Strong analytical and problem‑solving skills
• Excellent communication skills and extensive experience working with business and technology stakeholders

Preferred Qualifications

• Intermediate level experience as a Business Analyst in an IAM environment
• Demonstrated knowledge of Identity and Access Management business processes and controls
• Experience working in a BDD/TDD development environment
• Experience with ServiceNow and JIRA
• Experience with enterprise IAM systems (e.g. SailPoint, MidPoint, OIM, etc.)
• Experience with Directories (LDAP, AD)
• Experience participating in a cross‑functional role‑modeling exercise with both business and technical users to create roles that accurately reflect the organization’s business and corresponding IT access authorizations to fulfill those business needs
• Experience in a TIER II customer service or request fulfillment team
• Experience in a Higher Education environment.

Overtime Status

Exempt: Not eligible for overtime

Appointment Type

Regular

Salary Information

$85,000 – $91,800

Additional Information

Sponsorship is not available for this position.

The successful candidate will be required to have a criminal conviction check.

Equal Employment Opportunity Statement

Virginia Tech does not discriminate against employees, students, or applicants on the basis of age, color, disability, sex (including pregnancy), gender, gender identity, gender expression, genetic information, ethnicity or national origin, political affiliation, race, religion, sexual orientation, or military status, or otherwise discriminate against employees or applicants who inquire about, discuss, or disclose their compensation or the compensation of other employees or applicants, or on any other basis protected by law.