Identity & Access Provisioning Specialist

QCR Holdings, Inc.; Moline (IL); On-site; USD 30,000 - 43,000; Full time

Benefits offered by this job

Health benefits

Dental benefits

Vision benefits

Life Insurance

Disability Insurance

FSA

HSA

401K

Employee Stock Purchase Plan

Paid Time Off

Paid Holidays

Voluntary Supplemental Insurance

Job summary

QCR Holdings, Inc. is seeking a System Provisioning Analyst to manage user accounts and access privileges across multiple systems, ensuring accurate creation, modification, and deactivation in line with security standards.

You will collaborate with IT, HR, and department managers to support onboarding/offboarding, maintain records, and generate reports while seeking process improvements. The role focuses on adherence to policies, effective troubleshooting, and contributing to automation to

Qualifications

• High School diploma or equivalent.
• Bachelor's degree or associate degree preferred.

Responsibilities

• Create, modify, and deactivate user accounts across multiple systems and platforms, following established procedures and security protocols.
• Ensure timely and accurate provisioning of user accounts based on predefined roles, access levels, and permissions, in accordance with organizational policies.
• Collaborate with Human Resources and relevant stakeholders to facilitate onboarding and offboarding processes, including provisioning new accounts, granting appropriate access, and disabling accounts for departing employees.
• Maintain accurate records of system provisioning activities, access requests, and changes, and generate reports as required.
• Stay up to date with process standards, and regulatory requirements to ensure compliance and recommend improvements to system provisioning processes.
• Provide technical assistance and troubleshooting support to end-users regarding account-related issues, password resets, and access problems.
• Identify areas for process optimization and automation, contributing to the continuous improvement of system provisioning workflows and procedures.
• Collaborate effectively with cross-functional teams, including IT, HR, Application Owners and department managers, to streamline system provisioning processes and resolve any operational challenges.
• Track, prioritize and resolve requests through the IT Service Management tool.
• Comply with all company or regulatory policies, procedures and requirements that are applicable to this position.
• Foster and preserve a culture of inclusion.
• Additional duties and responsibilities may be required to support the company’s mission, vision and values.

Skills

Active Directory

LDAP

User account management

IT Service Management

Windows OS

Security concepts

Communication

Organizational skills

Confidentiality

Team collaboration

Education

High School diploma or equivalent

Bachelor's degree preferred

Tools

IT ticketing systems

Job description

QCR Holdings, Inc. is seeking a System Provisioning Analyst to manage user accounts and access privileges across multiple systems, ensuring accurate creation, modification, and deactivation in line with security standards.

You will collaborate with IT, HR, and department managers to support onboarding/offboarding, maintain records, and generate reports while seeking process improvements. The role focuses on adherence to policies, effective troubleshooting, and contributing to automation to