Identity & Access Provisioning Analyst

QCR Holdings, Inc.; Iowa, Northern (LA, KY); Hybrid; USD 30,000 - 43,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

FSA

HSA

401K

Employee stock purchase plan

Paid time off

Paid holidays

Voluntary supplemental insurance

Job summary

QCR Holdings, Inc. is seeking a System Provisioning Analyst to manage user accounts and access across multiple systems, ensuring accurate onboarding and offboarding aligned with security policies.

You will collaborate with IT, HR and other stakeholders to provision new accounts, assign access levels, and decommission departing users, while maintaining audit-ready records and supporting password resets and access issues.

Qualifications

• High school diploma or equivalent required.
• Bachelor's or associate degree preferred.
• 1–2 years in system provisioning or access management.
• Knowledge of directory services (Active Directory, LDAP).
• Experience with Windows OS and provisioning.
• Proficient with ITSM ticketing systems.
• Strong communication and organizational skills.
• Ability to handle confidential information.

Responsibilities

• Create, modify, and deactivate user accounts across systems.
• Ensure timely provisioning based on roles and permissions.
• Collaborate with HR for onboarding/offboarding processes.
• Maintain records of provisioning activities and audit trails.
• Provide support for password resets and access issues.
• Identify process improvements and automation opportunities.
• Work with cross-functional teams to resolve provisioning challenges.
• Track and prioritize requests through ITSM tool.

Skills

Verbal communication

Written communication

Interpersonal skills

Attention to detail

Organizational skills

Education

High school diploma

Bachelor's or associate preferred

Tools

Active Directory

LDAP

ITSM ticketing systems

Job description

QCR Holdings, Inc. is seeking a System Provisioning Analyst to manage user accounts and access across multiple systems, ensuring accurate onboarding and offboarding aligned with security policies.

You will collaborate with IT, HR and other stakeholders to provision new accounts, assign access levels, and decommission departing users, while maintaining audit-ready records and supporting password resets and access issues.