Identity & Access Platform Specialist

Peraton; Chantilly, Northern (VA, KY); Hybrid; USD 95,000 - 130,000; Full time

Job summary

Peraton in Chantilly, VA, seeks a Platform Access & Account Management Specialist to oversee enterprise identity access lifecycle, including onboarding/offboarding, role changes, and entitlements. You will manage platform roles, groups, and approvals, handling Tier 2 access issues across multiple tools and federated cloud environments.

The role emphasizes accurate access provisioning, security policy adherence, and collaboration with engineering to resolve complex federation or automation

Qualifications

• Active TS/SCI clearance with CI Polygraph.
• 3–5 years of experience in enterprise account management, IAM support, service desk, platform support, or related technical support.
• Experience administering or supporting role- and group-based access controls.
• Experience working within structured access-management, approval, and ticketing workflows.
• Strong troubleshooting and customer-support skills with the ability to resolve access issues efficiently and professionally.
• Ability to follow security, access-control, and authorization procedures with a high degree of accuracy.
• Strong written and verbal communication skills.
• Strong documentation and ticket-management skills.

Responsibilities

• Process user onboarding, offboarding, role-change, and organizational membership requests in accordance with established procedures.
• Manage approved platform roles, groups, and entitlements using defined access-management workflows and policies.
• Support administrators with standard user and access-management activities.
• Coordinate privileged-access and elevated-role requests through required approval and authorization processes.
• Validate user, organizational, role, and entitlement information to ensure access is provisioned accurately and appropriately.
• Provide Tier 2 support for access issues across enterprise platforms and services, including GitLab, Kubernetes, ServiceNow, and federated cloud environments.
• Troubleshoot identity, authentication, authorization, role, group, and entitlement issues that do not require engineering-level changes.
• Identify incorrect organizational mappings, missing entitlements, role-assignment issues, and access-policy conflicts.
• Gather and document relevant troubleshooting information and elevate federation, automation, policy, or platform defects to appropriate engineering teams.
• Partner with platform and application teams to resolve recurring access issues and minimize disruption to users and administrators.
• Support periodic access reviews, recertification, and deprovisioning activities.
• Maintain accurate access-management records, ticket documentation, procedures, and knowledge articles.
• Track recurring access issues and identify opportunities to improve access workflows, documentation, and automation.
• Support audit and compliance activities related to user accounts, entitlements, privileged access, and access lifecycle actions.
• Ensure access-management activities are performed in accordance with security policies, approval requirements, and established procedures.

Skills

Active TS/SCI clearance

CI Polygraph

IAM support

Troubleshooting

Communication

Documentation

Education

BS/BA

Tools

Keycloak

ServiceNow

GitLab

Kubernetes access mgmt

Federated cloud access

Job description

Peraton in Chantilly, VA, seeks a Platform Access & Account Management Specialist to oversee enterprise identity access lifecycle, including onboarding/offboarding, role changes, and entitlements. You will manage platform roles, groups, and approvals, handling Tier 2 access issues across multiple tools and federated cloud environments.

The role emphasizes accurate access provisioning, security policy adherence, and collaboration with engineering to resolve complex federation or automation