IDD Services Program Manager | Operations & Quality

Taconic Innovations Inc; Town of Vernon (NY); On-site; USD 60,000 - 80,000; Full time

Job summary

The role requires a Bachelor’s degree in human services or related field and at least three years of supervisory experience in IDD services; strong leadership, communication, and problem-solving skills; valid driver's license and reliable transportation.

Qualifications

• Bachelor’s degree in human services, Social Work, Psychology, Special Education, Healthcare Administration, or related field.
• Minimum of three (3) years of supervisory experience in services for individuals with intellectual and developmental disabilities preferred
• Knowledge of OPWDD regulations and Day Habilitation services strongly preferred
• Excellent leadership, communication, organizational, and problem-solving skills
• Valid driver’s license and reliable transportation required

Responsibilities

• Oversee and manage daily program operations to ensure efficient, high-quality service delivery
• Supervise, train, and support staff, including scheduling and performance management
• Ensure compliance with OPWDD regulations and all applicable agency policies
• Develop and monitor individualized service plans and program goals
• Maintain accurate documentation and reporting requirements
• Build strong relationships with individuals served, families, and community partners
• Coordinate community-based activities that promote independence and inclusion
• Participate in quality assurance initiatives and program development

Skills

Leadership

Communication

Organizational

Problem-solving

Supervisory experience

Driver's license

Education

Bachelor’s degree in human services, social work, psychology, special education, healthcare administration, or related field

Job description

The role requires a Bachelor’s degree in human services or related field and at least three years of supervisory experience in IDD services; strong leadership, communication, and problem-solving skills; valid driver's license and reliable transportation.