(1366) IDD Service Coordinator

Bluebonnet Trails Community MHMR Center; Lockhart, Seguin (TX, TX); On-site; USD 28,000 - 37,000; Full time

Job summary

Bluebonnet Trails Community MHMR Center is seeking a Service Coordinator to assess needs, develop service plans, link to services, and monitor effectiveness for individuals with developmental disabilities.

The role includes crisis intervention, advocacy, and collaboration with families and BTCS staff across agencies, with travel within Caldwell and Guadalupe Counties and flexible hours.

Qualifications

• An associate degree or higher in social, behavioral, or human service field.
• Or a high school diploma with two years of paid or unpaid experience working with individuals with intellectual or developmental disabilities.
• Must meet Bluebonnet Trails driving requirements and maintain approved driving status.
• Preferred Qualifications: At least one year of experience working with individuals with intellectual/developmental disabilities.
• Bachelor’s Degree.
• Demonstrated ability to use good clinical judgment, get along well with others and work effectively in a fast-paced setting.
• Demonstrated computer and documentation skills.
• Knowledge of appropriate community resources.
• Bilingual (English/Spanish/ASL).
• Experience with Medicaid programs.

Responsibilities

• Completion of comprehensive assessments of individual needs and desires, service planning, referral and linkage.
• Monitoring and advocating on behalf of individuals served.
• Interaction with the individual/family served.
• Travel within the service area and flexible hours and schedule.

Skills

Clinical judgment

Interpersonal skills

Documentation skills

Resource knowledge

Medicaid experience

Bilingual (English/Spanish/ASL)

Education

Associate degree or higher in social/behavioral/human services

High school diploma with 2 years relevant experience

Bachelor’s Degree (preferred)

Job description

The Service Coordinator position provides services to children and adults with developmental disabilities based on the Person-Centered Thinking model through assessment of needs, development of service plans, facilitating service linkages and monitoring for their effectiveness, provision of crisis intervention/prevention supports and the delivery of advocacy services. The ability to work with families and various agency and Bluebonnet Trails (BTCS) personnel to accomplish objectives. The ability to work with families and sensitivity to various cultural differences is critical. The purpose of the position is to empower individuals to achieve life goals and to live effectively within their families and/or communities. The Service Coordinators will monitor services which will be provided to individuals in accordance with standards and billing guidelines established by Medicaid, Health and Human Services Commission, insurance companies and BTCS as they apply to individual cases. This includes but is not limited to advocating and linking individuals interested in job readiness and/or employment activities through the Employment First project. The service coordinator will participate in interagency planning and Community Resource Coordination Group meetings to assist in bridging gaps in services and avoid duplication in services in the communities where individuals receive services.

The service coordinator position requires frequent use of initiative and independent judgment; assertive, professional intervention; frequent in person contact with individuals, families and service providers and the ability to work with minimal supervision. Job responsibilities require traveling within the service area and flexible hours and schedule. Essential duties include completion of comprehensive assessments of individual needs and desires, service planning, referral and linkage, monitoring and advocating on behalf of individuals served, documentation of services provided and interaction with the individual/family served.

Location: Caldwell and Guadalupe Counties

Hourly Salary Range: $20.46 – $26.71

• $1.00 per hour – 2 years previous experience
• Up to $4.00 per hour – BTCS Tenure
• $0.75 per hour – Bilingual
• $0.50 per hour – LCDC

Join our dynamic and enthusiastic Team dedicated to continuously improving the health and independence of the persons we serve.

City

County

County Caldwell County, Guadalupe County

Credentials

Credentials Minimum Qualifications:
An associate degree or higher is required with a major in social, behavioral, or human service field including, but not limited to: psychology, social work, medicine, nursing, rehabilitation, counseling, sociology, human development, gerontology, educational psychology, education, or criminal justice
OR
A high school diploma or certificate recognized by the state of Texas as the equivalent of a high school diploma, with two years of paid or unpaid experience working with individuals with intellectual or developmental disabilities.
Must meet Bluebonnet Trails Community Services driving requirements and maintain approved driving status throughout employment.
Preferred Qualifications:
At least one year of experience working with individuals with intellectual/developmental disabilities.
Bachelor’s Degree.
Demonstrated ability to use good clinical judgment, get along well with others and work effectively in a fast-paced setting.
Demonstrated computer and documentation skills.
Knowledge of appropriate community resources.
Bilingual (English/Spanish/ASL).
Experience with Medicaid programs.

Administration Address:
1009 N. Georgetown Street,
Round Rock, Texas 78664

Bluebonnet Trails Community Services as a recipient of Federal Transit Administration (FTA) grant dollars either directly from FTA or through the Texas Department of Transportation (TxDOT), will comply with the Title VI of the Civil Rights Act of 1964 (42 U.S.C. 2000d), the U.S. Department of Transportation implementing regulations, FTA Circular 4702.lB, and TxDOT PTN requirements as specified in Master Grant Agreement, and State Management Plan. Our Title VI Plan can be viewed here: Title VI Plan 2026-2029 (PDF)