IDD Quality Assurance Specialist

RiseMe; Kansas City (MO); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Payactiv

Employee perks and discount program

Paid Time Off

Health Insurance

401(k) retirement savings

Wellbeing Programs

Chronic Disease management programs

CPR and first-aid training

Job summary

RHA Health Services seeks an IDD Quality Assurance Specialist to strengthen compliance and quality of care across service settings. You will audit records, review ISP implementations, and drive improvements in person-centered supports.

This role reports to the Quality Assurance Director and collaborates with clinical and management teams. A bachelor’s degree in a human-service field, several years of experience, and the ability to travel are required.

Qualifications

• Bachelor’s Degree in a Human Service Field.
• Five or more years of experience with the population served.
• Experience completing record audits, data analysis and writing reports preferred.
• Ability to multi-task
• Ability to travel.

Responsibilities

• Conduct periodic audits of service delivery settings, service records, personnel, requirements, and review of services for each person supported to ensure compliance with state and federal regulations and company policies.
• Observation of the implementation of Individual Services Plans (ISP) and assessment of home/administrative unit condition and safety; completes audit reports to facilitate quality improvement.
• Conduct follow-up audits to ensure corrective actions are taken.
• Participate in monthly Quality Assurance and Performance Improvement (QAPI) meetings and contribute to data analysis and Quality Improvement Plans (QIP).
• Provide ongoing training to Clinical and Management teams in quality improvement and assist with satisfaction surveys to identify strengths and opportunities for improvement.
• Participate in state/regional meetings; assist in dissemination of materials and coordination of statewide meetings.
• Assist with projects, policy development, investigations, and special assignments as directed by leadership.
• All other duties as assigned.

Skills

Data analysis

Report writing

Multi-tasking

Travel ability

Education

Bachelor’s Degree in a Human Service Field

Job description

We are hiring for:

IDD Quality Assurance Specialist

Type:

Regular

If you are a positive and personable individual looking for a satisfying and fun opportunity to make a real difference in the lives of people with intellectual, developmental disabilities, and people facing mental health, and substance use challenges, join our team at RHA Health Services!

REPORTS TO:

Quality Assurance Director

SUPERVISORY RESPONSIBILITIES:

This position has no supervisory responsibilities.

DUTIES AND RESPONSIBILITIES:

• Conducts periodic audits of all service delivery settings, service records, personnel, requirements, and review of services for each person supported to ensure compliance with state and federal regulations and company policies. In addition to reviewing the record, an audit may include an interview with the person supported, direct support staff, professional staff, and management staff.
• Observation of the implementation of Individual Services Plans (ISP) will also occur, along with assessing the condition of the home or administrative unit, and company vehicle for cleanliness, repair, and safety. Completes an audit report of findings in a specified format to facilitate quality improvement.
• Conducts follow-up audits to ensure needed corrective action has been taken for any identified issue.
• Participates in the unit’s monthly Quality Assurance and Performance Improvement (QAPI) meeting, providing guidance in data analysis for determining trends and assisting in the development of a Quality Improvement Plan (QIP) to ensure that corrective action is specified and tracked to resolution of the issue/trend. Provide ongoing training to the Clinical and Management teams in quality improvement, assisting with satisfaction surveys to determine strengths in service provision as well as areas that are opportunities for improvement.
• Participates in state and regional meetings as needed to stay abreast of changing regulations. Attends company meetings as scheduled. Assists in the development of materials and information for dissemination at meetings. Coordinates Statewide meetings at the direction of the Director of Quality Assurance and/or CCO.
• Assists with projects, additional audits, updating forms, staff training, policy development and any other task that may be requested by the Director of QA. Assists in investigations of abuse, neglect and exploitation as assigned. Completes special projects as directed by the Chief Compliance Officer.
• All other duties as assigned.

MINIMUM QUALIFICATIONS:

• Bachelor’s Degree in a Human Service Field
• Five or more years of experience with the population served.
• Experience completing record audits, data analyst and writing reports preferred.
• Ability to multi-task
• Ability to travel.

PHYSICAL DEMANDS AND WORK ENVIRONMENT:

• Regularly required to lift 10 lbs.
• Must be able to lift a minimum of 15 lbs.
• Must be able to pull a minimum of 10 lbs.Must be able to squat, kneel, crawl, crouch, climb, and stoop.
• Must be able to regularly use hands to finger, handle, or feel objects, tools, or controls.
• Required to regularly stand and walk.
• Must be able to demonstrate proficiency in CPR from the floor level requiring to work on hands, knees, bending, standing and lifting.
• Vision requirements include close vision, distance vision, and peripheral vision.
• Must be able to talk and hear.

RHA is an Equal Employment Opportunity Employer, prohibits discrimination based on the following protected categories: race, creed, color, national origin, nationality, ancestry, age, sex/gender, marital status, civil status, domestic partnership status, familial status, religion, affectional or sexual orientation, gender identity or expression, atypical hereditary cellular or blood trait, genetic information, liability for service in the Armed Forces of the United States, or disability.

Pre-employment screening:

• Complete criminal background
• Name checked in the registries. (OIG exclusions database, Child Abuse Registry, and Offenders Against Individuals with Developmental Disabilities)
• Drug testing
• Education verification and other credentialing based on position requirements.
• Proof of employment history or references (if required)
• Positions that require driving Proof of driver's license, driver's insurance, and vehicle, IF required for providing transportation for individuals.

We offer the following benefits to employees:

• Payactiv: early access to the money you’ve earned from hours you’ve already worked,before payday!
• Employee perks and discount program:to help you save money!
• Paid Time Off(full-time employees only)
• Health/Insurance (full-time employees only)
• 401(k)retirement savings program
• Wellbeing Programs: Physical, Emotional and Financial
• Chronic Disease management programs forhypertension and diabetes (for qualifying employees)
• Training: Free CPR, first aid, and job-specific training opportunities

*contract/contingent workers and interns do not qualify for any of the above benefits

EEO Statement RHA is an equal opportunity employer. In addition, we provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations, and ordinances. If you are an individual with a disability and need a reasonable accommodation to participate in the application process, please contact our solutions center.

About RHA:

At RHA Health Services, we help individuals with intellectual and developmental disabilities, mental health and/or substance use needs live their best lives. Our mission is to provide a safe and healthy environment while creating opportunities for personal outcomes.

For over 30 years, the people we serve and support have remained at the very center of everything we do. RHA currently provides services in North Carolina, Georgia, Pennsylvania, Tennessee, and New Jersey.