IDD Qualified Professional ICF

00 RHA Health Services, LLC; Maiden (NC); On-site; USD 45,000 - 55,000; Full time

Job summary

RHA Health Services is hiring an IDD Qualified Professional ICF Type in North Carolina. The role focuses on admissions, service coordination, and advocacy to support individuals with developmental disabilities, mental health, and substance use challenges.

Responsibilities include leading intake, developing Person-Centered Plans, coordinating IDT meetings, monitoring progress, and ensuring Medicaid/ICF compliance. Strong communication and organizational skills are essential.

Qualifications

• Bachelor's degree in Social Work, Human Services, Psychology, Special Education, or related field.
• 2 years of NC experience with IDD; 1 year in TN; 1 year required if Master's degree is held.
• Experience developing, writing, and implementing Person-Centered Plans.
• Working knowledge of ICF regulations, Medicaid/HCBS rules.
• Excellent communication, organizational, and documentation skills.

Responsibilities

• Lead intake/admission and PCP development upon enrollment.
• Coordinate IDT meetings and document goals.
• Monitor PCP fidelity and progress toward outcomes.
• Conduct site visits to ensure quality and safety of care.
• Maintain timely documentation in compliance with Medicaid/ICF requirements.

Skills

Communication

Organization

Documentation

Education

Bachelor's degree in Social Work, Human Services, Psychology, Special Education, or related field

Job description

We are hiring for:
IDD Qualified Professional ICF Type:
Regular
If you are a positive and personable individual looking for a satisfying and fun opportunity to make a real difference in the lives of people with intellectual, developmental disabilities, and people facing mental health, and substance use challenges, join our team at RHA Health Services!

Pay Rate: $50,000 annually plus monthly phone stipend

DUTIES AND RESPONSIBILITIES:

• Admissions & Census Management:
  • Lead the intake and admission process, including pre-admission screenings, conducting meet-and-greet visits with prospective individuals and their support teams, and determining program compatibility.
  • Coordinate all aspects of the admission process, ensuring timely collection of required documentation and smooth transitions into the facility.
  • Develop and implement the initial Person-Centered Plan (PCP) upon admission, in collaboration with the IDT.
  • Maintain awareness of vacant beds and actively support referral development and follow-up efforts to ensure timely occupancy.
• Service Coordination & Planning:
  • Serve as the primary coordinator of the IDT, ensuring that interdisciplinary team meetings are scheduled, facilitated, and documented according to regulatory and organizational timelines.
  • Interview individuals served to understand their needs, goals, and preferences; translate this information into actionable, person-centered goals.
  • Supervise the development and implementation of PCPs that are based on comprehensive assessments, observations, and input from individuals and their support networks.
  • Monitor and review the delivery of services to ensure fidelity to the PCP and assess progress toward identified outcomes (personal, clinical, and functional).
• Monitoring & Oversight:
  • Conduct regular site visits to homes, day programs, and other service locations to evaluate the quality and consistency of PCP implementation.
  • Monitor home environments for cleanliness, appearance, safety, engagement opportunities, and community integration.
  • Ensure continuous quality improvement by reviewing internal audits, state surveys, and quality assurance data; participate in the development of corrective action plans as needed.
• Advocacy & Communication:
  • Maintain strong communication with families, legal guardians, and external stakeholders to keep them informed and engaged in service planning and delivery.
  • Act as an advocate for the individuals served, ensuring their rights are upheld and their voices are central to all decisions affecting their care.
• Other Duties:
  • Ensure timely and accurate documentation in accordance with Medicaid, ICF, and company requirements.
  • Participate in ongoing training, compliance reviews, and team meetings.
  • Perform other duties as assigned to support the health, safety, and well-being of the individuals served.

SUPERVISORY RESPONSIBILITIES:

This position may have supervisory responsibilities, which may vary based on the size and scope of the program.

MINIMUM QUALIFICATIONS:

• Bachelor's degree in Social Work, Human Services, Psychology, Special Education, or a related field (Master's degree preferred).
• At least 2 years of experience (in North Carolina), 1 year of experience (in Tennessee) working with individuals with intellectual and developmental disabilities; 1 year required if Master's degree is held.
• Demonstrated experience in developing, writing, and implementing Person-Centered Plans.
• Working knowledge of ICF regulations, person-centered planning principles, and applicable Medicaid/HCBS rules.
• Excellent communication, organizational, and documentation skills.
• Valid driver's license, auto insurance, and reliable transportation.
• Must be at least 18 years of age.

PHYSICAL DEMANDS AND WORK ENVIRONMENT:

Must be able to regularly lift and carry up to 20 lbs. and occasionally pull at least 4 0 lbs.

Must be able to squat, kneel, crawl, crouch, climb, and stoop as part of regular job duties.

Must be able to use hands and fingers to handle or operate objects, tools, or controls.

Required to stan