IDD Qualified Professional ICF

00 RHA Health Services, LLC

Cleveland (NC)

On-site

USD 50,000 - 61,000

Full time

5 days ago

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Benefits offered by this job

Monthly cellphone stipend

mileage reimbursement

paid training opportunities & oriented

health insurance benefits

Wellbeing programs

Paid Time Off

401(k) Retirement Savings Plan

Employee Discount programs

Job summary

RHA Health Services, LLC in North Carolina is hiring a Qualified Professional (QP) for the IDD/ICF setting. The QP coordinates, monitors, and supports person-centered services, develops PCPs, and leads admissions and bed occupancy management within the ICF.

As primary care coordinator, you collaborate with nursing, DSPs, clinical specialists, and guardians to ensure independence, wellbeing, and regulatory compliance. This is a full-time, on-site role with a sign-on bonus.

Qualifications

Bachelor's degree in Social Work, Human Services, Psychology, or a related field.
At least 2 years of experience in North Carolina with individuals with IDD; Master’s degree reduces to 1 year.
Experience writing and implementing Person-Centered Plans.
Knowledge of ICF regulations and Medicaid/HCBS rules.
Excellent communication and documentation skills.

Responsibilities

Lead the admissions process, including pre-admission screenings and meet-and-greet visits with individuals and families.
Coordinate all admission aspects and ensure timely documentation and smooth transitions into the facility.
Develop and implement the initial Person-Centered Plan (PCP) upon admission in collaboration with the IDT.
Monitor PCP implementation and occupancy, and support audits and corrective action plans as needed.

Skills

Excellent communication

Organizational skills

Documentation skills

Education

Bachelor's degree in Social Work or related field

Job description

We are hiring for:

IDD Qualified Professional ICF Type:

Regular

If you are a positive and personable individual looking for a satisfying and fun opportunity to make a real difference in the lives of people with intellectual, developmental disabilities, and people facing mental health, and substance use challenges, join our team at RHA Health Services!

The Qualified Professional (QP) serves as a key member of the interdisciplinary team (IDT) within the Intermediate Care Facility (ICF), responsible for coordinating, monitoring, and supporting the delivery of person-centered services to individuals with intellectual and developmental disabilities (IDD). This role ensures the development and implementation of individualized Person-Centered Plans (PCPs), supports successful transitions and admissions into the facility, and plays a lead role in maintaining full bed occupancy by actively managing the referral and intake process.

As the primary coordinator of care, the QP ensures that services align with each individual's goals, preferences, and support needs-emphasizing independence, well-being, and inclusion. The QP fosters collaboration among team members, including nursing, direct support staff, clinical specialists, administrators, and guardians to drive positive outcomes and regulatory compliance.

Rate of Pay: $55,000.00/year; salaried position

Sign-on bonus: $3,000.00

Schedule: Full-time, on-site, 9am to 5pm; rotating Administrator on-call weekend once a month

Benefits package:

Monthly cellphone stipend

mileage reimbursement

paid training opportunities & orientation

health insurance benefits

Wellbeing programs

Paid Time Off

401(k) Retirement Savings Plan

Employee Discount programs

DUTIES AND RESPONSIBILITIES:

Admissions & Census Management:

Lead the intake and admission process, including pre-admission screenings, conducting meet-and-greet visits with prospective individuals and their support teams, and determining program compatibility.

Coordinate all aspects of the admission process, ensuring timely collection of required documentation and smooth transitions into the facility.

Develop and implement the initial Person-Centered Plan (PCP) upon admission, in collaboration with the IDT.

Maintain awareness of vacant beds and actively support referral development and follow-up efforts to ensure timely occupancy.

Service Coordination & Planning:

Serve as the primary coordinator of the IDT, ensuring that interdisciplinary team meetings are scheduled, facilitated, and documented according to regulatory and organizational timelines.

Interview individuals served to understand their needs, goals, and preferences; translate this information into actionable, person-centered goals.

Supervise the development and implementation of PCPs that are based on comprehensive assessments, observations, and input from individuals and their support networks.

Monitor and review the delivery of services to ensure fidelity to the PCP and assess progress toward identified outcomes (personal, clinical, and functional).

Monitoring & Oversight:

Conduct regular site visits to homes, day programs, and other service locations to evaluate the quality and consistency of PCP implementation.

Monitor home environments for cleanliness, appearance, safety, engagement opportunities, and community integration.

Ensure continuous quality improvement by reviewing internal audits, state surveys, and quality assurance data; participate in the development of corrective action plans as needed.

Advocacy & Communication:

Maintain strong communication with families, legal guardians, and external stakeholders to keep them informed and engaged in service planning and delivery.

Act as an advocate for the individuals served, ensuring their rights are upheld and their voices are central to all decisions affecting their care.

Other Duties:

Ensure timely and accurate documentation in accordance with Medicaid, ICF, and company requirements.

Participate in ongoing training, compliance reviews, and team meetings.

Perform other duties as assigned to support the health, safety, and well-being of the individuals served.

SUPERVISORY RESPONSIBILITIES:

This position may have supervisory responsibilities, which may vary based on the size and scope of the program.

MINIMUM QUALIFICATIONS:

Bachelor's degree in Social Work, Human Services, Psychology, Special Education, or a related field (Master's degree preferred).

At least 2 years of experience (in North Carolina), working with individuals with intellectual and developmental disabilities; 1 year required if Master's degree is held.