IDD Program Supervisor

So Cal Training Team Media Group; Santa Ana (CA); On-site; USD 65,000 - 85,000; Full time

Benefits offered by this job

Paid sick leave

Vacation time

Very competitive wages

Paid public holidays

Overtime pay

Biweekly direct deposit

DailyPay

401(k) retirement plan

Job summary

OneWell Health Care in California seeks an IDD Program Supervisor to oversee daily service delivery and staff support for IDD and autism services, ensuring safety, compliance, and person-centered care.

The role coordinates with families, Regional Centers, and leadership, supports onboarding and training, and participates in care team meetings. Strong documentation, EVV, and regulatory knowledge are essential.

Qualifications

• Minimum 1–2 years of experience in IDD services or direct support roles.
• Supervisory or lead experience in community-based services.
• Experience working with Regional Centers and Title 17 programs.
• CPR and First Aid certification (or ability to obtain on hire).
• Bilingual skills are a plus, depending on program needs.

Responsibilities

• Oversee daily service delivery and staff support.
• Ensure safe, compliant, person-centered service delivery.
• Maintain accurate documentation and regulatory compliance.
• Coordinate with families, Regional Centers, and leadership.
• Assist with onboarding, training, care team meetings, and after-hours support.

Skills

EVV systems

Documentation

Computer skills

Scheduling tools

Communication skills

Education

High school diploma

Assoc./Bachelor in Human Services or related field

Tools

EVV software

Electronic documentation

HR scheduling systems

Job description

Full job description

Job Type: Full time

IDD Program Supervisor | Home Health:
Location: California
Employment Type: Full Time
Work Location: Office
Schedule: Standard
FLSA Status: Non-Exempt under the Fair Labor Standards Act (FLSA) and applicable California law

About Our Company:
OneWell Health Care and its affiliate, OneWell of California LLC, are dedicated to empowering individuals with Intellectual and Developmental Disabilities (IDD) and Autism to lead fulfilling, self-directed lives. We provide compassionate, person-centered care that promotes dignity, independence, and inclusion across community and home settings.

Position Summary:
The Program Supervisor is responsible for overseeing daily service delivery and staff support within OneWell of California LLC’s Intellectual and Developmental Disabilities (IDD) programs. This role ensures that services are delivered in a safe, compliant, and person-centered manner in accordance with California Department of Developmental Services (DDS), Title 17 regulations, Regional Center requirements, and OneWell Health Care policies. The Program Supervisor serves as a key operational and compliance support to field staff while acting as a liaison between individuals served, families, Regional Centers, and internal leadership.

Position Scope:
The Program Supervisor provides operational oversight of assigned programs, individuals served, and direct support staff. The role includes staff coordination, documentation review, service monitoring, and incident follow-up. While the Program Supervisor provides guidance, coaching, and performance feedback, this position does not: have independent authority to hire, terminate, or issue final disciplinary actions.

Key Responsibilities:
The Program Supervisor is responsible for ensuring high-quality, person-centered service delivery; maintaining staff compliance with care plans and regulatory requirements; ensuring accurate and timely documentation; and maintaining ongoing communication with internal and external stakeholders, while responding promptly to service, safety, or compliance concerns. This role may also support onboarding and shadowing of new staff, assist with training initiatives and refreshers, participate in care team meetings and Regional Center reviews, help management with operational reporting, and provide after-hours or on-call support as assigned.

Regulatory Frameworks:
The Program Supervisor must comply with and operate within:

• California Department of Developmental Services (DDS)
• Title 17 California Code of Regulations
• Regional Center policies and service authorizations
• HIPAA and confidentiality laws
• California Labor Code and wage/hour laws
• OneWell Health Care policies and procedures

Confidentiality:
This position requires access to protected health information (PHI), employee records, and sensitive operational data. The Program Supervisor must maintain strict confidentiality at all times and comply with HIPAA, state privacy laws, and OneWell confidentiality policies. Unauthorized disclosure may result in disciplinary action up to and including termination.

Documentation Requirements:
Required documentation responsibilities include:

• EVV and service note verification
• Incident and special incident reports
• ISP/IPP compliance documentationStaff performance and observation records
• Timesheet and attendance verification

All documentation must be completed accurately, timely, and in accordance with regulatory standards.

Certifications:
Required:

• CPR and First Aid certification (or ability to obtain upon hire)

Preferred or as assigned:

• CPI, Pro-ACT, or equivalent behavioral intervention training

Education:
Required:

• High school diploma or equivalent

Preferred:

• Associate’s or Bachelor’s degree in Human Services, Social Work, Psychology, or related field

Experience:
Required:

• Minimum of 1–2 years of experience in IDD services or direct support roles

Preferred:

• Supervisory or lead experience in community-based services
• Experience working with Regional Centers and Title 17 programs

Technical Skills:

• Proficiency with EVV systems and electronic documentation
• Basic computer skills (email, spreadsheets, reporting tools)
• Ability to navigate internal HR and scheduling systems

Languages:
English proficiency (spoken and written) required. Bilingual skills are a plus, depending on program needs.

Driver License:
Valid California driver’s license required. Must maintain an acceptable driving record. Reliable transportation required.

Travel Requirement:
This is a community-based role requiring regular travel to: Individual homes Program sites Community locations Regional Center meetings.

Legal Disclaimer:
This job description reflects the general nature and scope of the role and is not exhaustive. OneWell Health Care reserves the right to revise responsibilities, qualifications, or expectations at its discretion, consistent with applicable law. Employment is at-will and may be terminated by either party at any time, with or without cause or notice.

Benefits Description:
Compensation and Financial Benefits:

• Paid sick leave
• Vacation time
• Very competitive wages
• Paid public holidays (if applicable)
• Overtime pay
• Biweekly direct deposit
• DailyPay (get paid before payday)
• Retirement plan benefits 401(k)

Health and Wellness Benefits: (available for full time employees)

• Medical (PPO, Flex, and HSA plans)
• Dental
• Vision
• Critical Illness Insurance
• Accident Insurance
• Hospital Insurance
• Short-Term Disability
• Long-Term Disability and Life Insurance
• Employee Assistance Program (EAP)
• Pet Insurance

Work-Life Balance and Other Benefits:

• Supportive supervisor and work environment