ID/DD Waiver Service Coordinator - NOVA

Dominion-Care-1; Merrifield (VA); On-site; USD 33,000 - 36,000; Full time

Benefits offered by this job

Competitive pay

Mileage reimbursement

Dental & Vision

PTO

401K

Tuition reimbursement

Life Insurance

Professional development

Job summary

Dominion Care seeks an ID/DD Waiver Service Coordinator to oversee service delivery, coordinate care, and mentor staff, ensuring regulatory compliance in Virginia.

You will work with DSPs, case managers, and providers to ensure individualized plans, timely documentation, and high-quality outcomes in a supportive team environment.

Qualifications

• Bachelor's degree in Human Services or related field and 1 year of relevant experience.
• Equivalent 3 years of paid experience in directing, developing and supervising care and service plans for ID/DD.
• Must have a valid driver's license.

Responsibilities

• Oversee service delivery and care coordination within the Waiver Department.
• Supervise staff and provide training for continuous improvement.
• Ensure timely Medicaid billing and accurate documentation.
• Complete quarterly progress and chart audits for compliance.
• Collaborate with providers, case managers, and families.
• Support admission, service planning and discharge processes.

Skills

Team leadership

Care coordination

Regulatory compliance

Education

Bachelor's Degree in Human Services

Equivalent Experience

Job description

Join Dominion Care as an ID/DD Waiver Service Coordinator!Are you a compassionate, detail-oriented professional with a passion for helping individuals with intellectual and developmental disabilities? Dominion Care is seeking an ID/DD Waiver Service Coordinator to oversee service delivery, coordinate care, and lead our team in providing the highest quality support. This vital role ensures individuals receive services tailored to their needs while also mentoring staff and maintaining compliance with all regulatory standards.Dominion Care will be a premier provider in which our passionate and innovative team will deliver sustainable, quality, whole-person care through a full continuum of therapeutic services to empower individuals in the development of skills necessary for success. We envision a society in which all people achieve their full potential for health, education, and well-being across the lifespan.As a Dominion Care employee, you will enjoy:Competitive Pay! $24.00 - $26.00 per hourDominion Care Employees may be eligible for the following Perks & Benefits:College Tuition ReimbursementMileage ReimbursementDental & VisionMedical InsurancePaid Time Off (PTO)Professional Development TrainingAAA DiscountsEmployee Assistance Program15K Life Insurance Policy401K Retirement PlanOptional Pet InsuranceAward-Winning Company: Dominion Care won Top Workplaces in the Healthcare Industry!Accreditations: Dominion Care Academy and the Dominion Care ABA Therapy and Education Center, schools of Dominion Care are accredited by VAISEF (Virginia Association of Independent Specialized Education Facilities). Dominion Care is accredited by CARF (Commission of Accreditation of Rehabilitation Facilities).Core Values: TRACKTeamworkRelationship Building & CommunicationAccountabilityCustomer/Client FocusKnow YourselfSUMMARY/OBJECTIVE:Oversees service delivery, care coordination, and staff supervision within the Waiver Department. Supports the overall quality of charts and documentation, provides training to direct reports with focus on continuous improvement and professional development, and represents TRACK core competencies. Ensures quality and timely completion and submission of daily progress notes for purposes of Medicaid billing. #hotjobPREFERRED EDUCATION and EXPERIENCE:Bachelor's Degree from an accredited college or university in a field related to Human Services and one year of documented experience providing direct services with individuals with intellectual or other developmental disabilities.OR Equivalent ExperienceEquivalent Experience for Service Coordinator position is defined as three years of paid experience in providing direction, development and implementation, direct supervision and monitoring (observation and evaluation of staff implementing care, service plans, and interacting with clients) to the service provided. This position has responsibility for approving assessments and individual service plans or treatment plans to ensure that appropriate services are provided to meet the needs of the individuals served. Must have documented experience developing, conducting, and approving assessments and individual service plans or treatment plans.Successful experience as a leaderValid driver's licenseDesire to make a difference.ESSENTIAL DUTIES and RESPONSIBILITIES:Assists in the development and implementation of service plans, objectives and instructions for providing effective services to individuals.Completes quarterly progress reports for individuals served to summarize progress and areas of concern related to each goal for the quarter.Completes quarterly home visits for all required individuals served.Completes monthly contacts with all required individuals served.Acts as first point of contact for providers for service planning and reporting of progress/concerns.Assists in the admission process and discharge planning.Participates in provider meetings, community meetings, and other activities essential for the operation of an effective program.Completes chart audits and needed remediation to ensure 100% compliance of all assigned charts monthly.Manages staff assigned to individuals, including professional development, schedule management, quality assurance, quarterly supervision (minimally), and corrective remediation.Provides quality service to individuals served, their families, case managers, other collaborating agencies, and stakeholders.Ensures quality and timely completion of all documentation completed by assigned Direct Support Professionals (DSPs).Completes daily note audits as needed to ensure compliance with company policy and regulatory bodies for documentation standards.Reads and approves notes within 24 hours of submission and ensures all documentation meets/exceeds Dominion Care/QSR/HSAG/Medicaid/CARF requirements.About the Company: At Dominion Care, founded in 1999, Care is what we do. From children and families to adults and individuals, our passionate mental health care providers across the state of Virginia are backed by accredited, evidence-based, and innovative therapeutic services and education for children, adults as well as the families that care for them. Over time, services have expanded to include academic, emotional, and behavioral support in private and public settings; community-based mental health; care for those with intellectual and developmental disabilities; outpatient therapy, psychological assessments, psychiatric medication management, and substance use disorder services, regardless of age.