ICU Health Unit Coordinator — Central Operations & Communications

Commonwealth of VA Careers; Charlottesville (VA); On-site; USD 2,066,000 - 3,912,000; Full time

Job summary

UVA Health seeks a Healthcare Unit Coordinator to serve as the central info hub in a fast-paced ICU environment, coordinating among nurses, physicians, support staff, patients, and families to keep care moving smoothly.

On a typical day you will welcome patients and families, manage calls, assist admissions and transfers, track patient movements, maintain logs and EMR workflows, and coordinate equipment and supplies with hospital teams.

Qualifications

• Education: High School Graduate or Equivalent.
• Experience: No experience required.
• Licensure: None.

Responsibilities

• Serve as the primary point of contact for the nursing unit, welcoming patients, families, visitors, and staff.
• Manage incoming phone calls and coordinate communication among interdisciplinary healthcare teams.
• Support admissions, discharges, transfers, and patient transportation activities.
• Track patient locations, room assignments, and patient movement throughout the unit.
• Maintain unit logs, operational documentation, checklists, and electronic medical record workflows.
• Coordinate equipment repairs, maintenance requests, and supply needs with hospital support departments.
• Assist with staffing and assignment coordination while maintaining accurate communication boards and patient information displays.
• Support infection prevention and patient safety initiatives through accurate communication of precautions and special care requirements.
• Help facilitate smooth operations during routine activities as well as urgent and high-pressure situations.

Skills

Multitasking

Communication skills

Healthcare administration

Front desk operations

Education

High School Diploma or GED

Job description

UVA Health seeks a Healthcare Unit Coordinator to serve as the central info hub in a fast-paced ICU environment, coordinating among nurses, physicians, support staff, patients, and families to keep care moving smoothly.

On a typical day you will welcome patients and families, manage calls, assist admissions and transfers, track patient movements, maintain logs and EMR workflows, and coordinate equipment and supplies with hospital teams.