ICU Clinical Support Coordinator | Nursing Ops Leader

Medical City Healthcare; Decatur (TX); On-site; USD 75,000 - 105,000; Full time

Benefits offered by this job

Comprehensive benefits

401(k) with company match

Tuition assistance

Employee stock purchase plan

Wellbeing and counseling services

Family leave and disability coverage

Fertility and family-building support

Discounts and insurance options

Job summary

Medical City Decatur is hiring a Clinical Support Coordinator- ICU. The role focuses on delivering high-quality, patient-centered care, coordinating unit functions, and leading with the management team to ensure optimal nursing care and outcomes.

The CNC directs nursing care, supports staff, and aligns with organizational values to deliver exceptional patient experiences. A valid RN license and related certifications are required, with nursing leadership responsibilities and staffing

Qualifications

• ACLS certification must be obtained within 30 days of employment start date.
• BLS certification must be obtained within 30 days of employment start date.
• RN licensed to practice nursing.
• Associate or Bachelor’s degree required.
• 1 year of experience required.

Responsibilities

• Assists with admission and discharge processes to ensure efficient throughput and high quality, patient-centered care.
• Participates in ongoing assessment of the quality of patient care services.
• Collaborates with subject matter experts and managers to foster teamwork and improve outcomes.
• Supports a patient-first philosophy and engages in service recovery when needed.
• Operationalizes nursing strategies to improve engagement (e.g., employee rounding, hourly rounds).
• Provides recommendations on interviewing, selecting, and training staff; supports training, conflict resolution, policy compliance, performance evaluations, and disciplinary actions.
• Assists with staff scheduling and labor management.
• Supports inventory control and equipment/supplies management.

Skills

ACLS within 30 days

BLS within 30 days

Education

RN License

Associate or Bachelor's Degree

Job description

Medical City Decatur is hiring a Clinical Support Coordinator- ICU. The role focuses on delivering high-quality, patient-centered care, coordinating unit functions, and leading with the management team to ensure optimal nursing care and outcomes.

The CNC directs nursing care, supports staff, and aligns with organizational values to deliver exceptional patient experiences. A valid RN license and related certifications are required, with nursing leadership responsibilities and staffing