ICT Administrator III Network (Fully Remote)

Deutsche Telekom IT and Telecommunications Slovakia; United States; A distancia; USD 45.000 - 78.000; Jornada completa

Descripción de la vacante

Deutsche Telekom IT Solutions Slovakia is a leading IT and telecommunications company, part of the global Deutsche Telekom group, employing over 3900 people in eastern Slovakia. The role focuses on ensuring IT services and infrastructure performance, with on-call duties and remote work options within Slovakia, reflecting the company's commitment to innovation and reliable operations.

You will diagnose, coordinate and continuously improve complex IT processes while collaborating with teams across

Formación

• Experience in IT operations and ITIL processes.
• Knowledge of SAP Capacity management and SAP Security.
• Ability to diagnose and resolve complex IT infrastructure tickets.

Responsabilidades

• Perform, coordinate and improve most complex activities needed to provide IT services and the supporting infrastructure.
• Propose and perform regular inspections and improvement recommendations.
• Diagnose and resolve complex tickets or expand complex tickets related to IT infrastructure.

Conocimientos

Virtualization tools knowledge

Analytical thinking

IT operations experience

Herramientas

SAP Capacity management

SAP Security

Descripción del empleo

• Perform, coordinate and improve most complex activities needed to provide IT services and the supporting infrastructure.
• Propose and perform regular inspections and improvement recommendations.
• Diagnose and resolve complex tickets or expand complex tickets related to IT infrastructure.

Qualifications:

• Virtualization tools and technologies knowledge.
• Strong analytical thinking and understanding of IT processes.
• Experience in IT operations and knowledge of SAP Capacity management and SAP Security.

Additional Information:

• Participation on on-call duties, independent solving and troubleshooting of incidents and errors.
• Remote working possibility only available within Slovakia due to European taxation regulation.

Deutsche Telekom IT Solutions Slovakia is a leading IT and telecommunications company, part of the global Deutsche Telekom group. With over 3900 employees, it is the second largest employer in eastern Slovakia, fostering a culture of innovation and continuous transformation.