ICS Program Supervisor/QP

PORT Health; Salisbury (NC); Hybrid; USD 50,000 - 65,000; Full time

Benefits offered by this job

Generous paid time off & holidays

Medical, dental, and vision coverage

Life and disability insurance

403(b) retirement plan

Employee Assistance Program and legal 

Professional development and training

Job summary

Easterseals PORT Health is seeking a Program Supervisor to oversee person-centered services for individuals with intellectual and developmental disabilities in Salisbury, NC. You will supervise direct care staff, ensure policy compliance, and support individualized service plans to promote autonomy and safety.

The role requires a Qualified Professional credential, a valid NC driver's license, reliable transportation, and strong interpersonal skills to build a collaborative team across community

Qualifications

• Bachelor's Degree from a college or university accredited by USDOE or CHEA.
• Must have qualifications to be credentialed as a Qualified Professional.
• Have a valid North Carolina driver's license, good driving record and insurability is required.

Responsibilities

• Oversee person-centered services for individuals with intellectual and developmental disabilities, ensuring safety and meaningful engagement.
• Supervise direct care staff and conduct annual performance reviews.
• Ensure development and implementation of individualized service plans.
• Maintain documentation to meet local, state, federally and agency requirements.
• Promote health, safety, rights, and welfare of individuals supported.
• Foster a positive team culture aligned with agency values.

Skills

Interpersonal skills

Attention to detail

Dependability

Education

Bachelor's Degree (USDOE/CHEA)

Job description

Lead with Purpose. Empower with Compassion.

Voted Raleigh's Best Nonprofit Organization and Raleigh's Best Mental Health Services three years in a row!

Position Snapshot

Location: Salisbury, NC and surrounding areas

Schedule: Full-time | Monday-Friday, 8:30am-5pm | Travel within 1.5 hours of the area required |

Pay: Salary starting at $50,000

Work Setting: Hybrid role reporting to our Concord, NC office and community based travel

Position Type: Full-time

Make an Impact With Us

Do you want work that makes a meaningful difference in your community?

Easterseals PORT Health is seeking a Program Supervisor (Qualified Professional) to join our Individual and Community Services team in Salisbury, NC.

As the Program Supervisor you would oversee person-centered services for individuals with intellectual and developmental disabilities, ensuring high-quality supports that promote safety, autonomy, and meaningful engagement. This role provides direct supervision to direct care staff, ensures compliance with state, federal, and agency standards, and supports the development and implementation of individualized service plans. You will also foster a positive team culture grounded in Easterseals PORT Health values of Accountability, Commitment, and Caring.

What You’ll Do

• Employs and works to retain qualified staff for services within their assigned area.
• Monitors personnel, training and health requirements and maintain current files.
• Leads direct care staff to support their growth, including annual performance reviews.
• Ensures the appropriate development of person-centered plans and the implementation of these plans.
• Monitors all required documentation to ensure local, state, federal and Agency requirements are met.
• Ensures quality services that support individuals to achieve personal outcomes and protects the rights and ensures health, safety, and welfare of the individuals we support.

What You Bring

We’re looking for someone who brings the experience, skills, and commitment needed to succeed in this role.

• Bachelor's Degree from a college or university accredited by an entity approved by USDOE or CHEA
• Must have qualifications to be credentialed as a Qualified Professional
• Have a valid North Carolina driver's license, good driving record and insurability is required.
• Must have reliable transportation that will allow movement throughout the program delivery area.
• Interpersonal skills, attention to detail, and dependability are a must!

Why Join Easterseals PORT Health?

Easterseals PORT Health is a trusted and compassionate organization providing disability, mental health, and substance use services across North Carolina and Virginia. Purpose, dedication, and empathy guide the way we support our neighbors and one another.

For Eligible Positions, Our Total Rewards Package May Include

• Generous paid time off and holidays
• Medical, dental, and vision coverage + FSA
• Life and disability insurance
• 403(b) retirement plan
• Employee Assistance Program and legal services
• Professional development and training opportunities, including AHEC where applicable
• Public Service Loan Forgiveness (PSLF) eligibility where applicable

About Easterseals PORT Health

Easterseals PORT Health helps people with disabilities, mental health and/or substance use challenges, their families, and our employees embrace their potential, access opportunities, build resilience and thrive. Purpose, dedication, and empathy drive our in-person and telehealth service delivery.

Our 2,800-member team provides more than 10.2 million hours of meaningful support to 40,200 children, adults, and families in 11,000 home, facility, and community locations across North Carolina and Virginia.

Easterseals PORT Health is an Inclusive Culture, Different Voices, Embracing Potential, Authentic Self, and Learning and Growing.

Learn More About The Program

Individual + Community Services