ICQA II

Weee! Inc; Landover (MD); On-site; USD 53,000 - 63,000; Full time

Benefits offered by this job

Comprehensive health insurance

401k with 4% company match

Vacation, sick, and holiday time off

Monthly mobile stipend

Monthly Weee! Points credits

Job summary

A leading ethnic e-grocer is seeking an ICQA Specialist II in Landover, MD. This role involves managing inventory accuracy and overseeing shrinkage in fulfillment centers. Candidates should have a Bachelor's degree and 5+ years of experience in warehouse operations. The position offers a salary range of $53,000 - $63,000 and requires onsite presence five days a week.

Qualifications

• 5+ years of warehouse or operations experience, with at least 2 years focused in inventory management.
• Advanced proficiency in spreadsheet and data analytics and visualization.
• Strong investigative and analytical skills with the ability to interpret complex data.

Responsibilities

• Lead day-to-day work direction for ICQA Cycle Counters.
• Conduct advanced inventory discrepancy research and root cause analysis.
• Supervise execution of cycle counts and quality checks.

Skills

Inventory management

Data analytics

Leadership

Problem-solving

Communication

Education

Bachelor’s Degree

Master’s Degree

Tools

Excel

Tableau

Job description

Weee! is the largest and fastest-growing ethnic e-grocer in the United States, operating in one of the largest underserved categories in retail with affordable access to exciting ethnic food. By partnering with local suppliers, redesigning the value chain and leveraging social buying, Weee! is reshaping the grocery business entirely. You can read more about us on Business Insider, Reuters and TechCrunch.

Weee! is headquartered in Fremont, CA, and is currently available coast to coast with exceptional growth (5x YoY) across geographies, categories and ethnicities. We have raised $800M+ in funding to date from leading investors including Softbank Vision Funds, DST, Blackstone, Tiger Global, Lightspeed Ventures, Goodwater Capital, XVC and iFly. The opportunity now is to join a rocketship as we prepare for the next stage of growth, and an eventual public listing.

This role is onsite 5 days a week in Landover, MD

About the Role

The ICQA Specialist II will be responsible for overall inventory accuracy and managing shrinkage, including investigating customer complaint cases related to the inventory issues within the Fulfillment Centers. The location will be in Landover, MD.

• Lead day-to-day work direction for ICQA Cycle Counters and Specialist I associates, including task assignment, productivity monitoring, and coaching
• Conduct advanced inventory discrepancy research and root cause analysis; develop and implement corrective action plans
• Analyze operational trends and build reporting tools using advanced Excel capabilities and Tableau capabilities
• Supervise execution of cycle counts, bin audits, and quality checks to ensure operational accuracy and compliance
• Facilitate training for warehouse associates on operational SOPs to improve inventory related metrics
• Plan physical inventory events including planning, execution, and reconciliation
• Improve inventory-related processes and collaborate with department leaders to enhance KPI performance
• Ensure safety, food-safety, and compliance standards are upheld at all times
• Communicate performance results and systemic issues to leadership with clear documentation and recommendations

Qualifications

• Bachelor’s Degree required; Master’s degree preferred
• 5+ years of warehouse or operations experience, with at least 2 years focused in inventory management
• Demonstrated experience providing task leadership, mentorship, or people-focused supervision
• Advanced proficiency in spreadsheet and data analytics and visualization
• Strong investigative and analytical skills with the ability to interpret complex data
• Excellent verbal and written communication skills
• Proven ability to work effectively under pressure, handle multiple priorities, and meet deadlines in a fast-paced environment
• Experience supporting process improvement or continuous improvement initiatives preferred

Requirements

• Ability to work 5 days onsite
• Ability to work shift schedules, including nights, weekends and holidays as business needs
• Must be able to work in freezer (-10°F to 32°F), refrigerated, and ambient warehouse environments for extended periods
• Must be able to lift and move up to 50lbs and perform physically active work throughout the shift

Ability to stand, walk, bend, and reach for extended durations

Must demonstrate reliability, adaptability, and resilience in high-volume operational settings

Ability to reach above shoulder level at 72 inches (6 feet) without assistance

Ability to work at elevated heights up to 30 feet

Comprehensive health insurance package, including medical, dental, and vision. PPO/HMO packages

401k, 4% company match

Equity and Bonus

Vacation, sick and holiday time off

Monthly mobile stipend

Monthly Weee! Points credits

Compensation Range

• The US base salary range for this full-time position is $53,000 - $63,000
• This role may be eligible to discretionary bonus, incentives and benefits
• Our salary ranges are determined by role, level, and location

The range displayed on each job posting reflects the minimum and maximum base salary for new hires for the position across all US locations. Within the range, individual pay is determined by multiple factors like job-related skills, experience and work locations. Your recruiter can share more about the specific salary range during the hiring process.

Please note that the compensation details listed in US role postings reflect the base salary only, and do not include any variable compensation elements.

Weee! is an equal opportunity employer welcoming all qualified applicants regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other basis prohibited by law. Discrimination or harassment of any kind is not tolerated at Weee!. If you need to inquire about an accommodation or need assistance with completing the application, please email us at [e-mail].

Voluntary Self-Identification

We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way.