ICONA Grand Victorian- Room Attendant

ICONA Resorts; Spring Lake (NJ); On-site; USD 10,000 - 60,000; Full time

Job summary

ICONA Resorts is seeking a dedicated Room Attendant to maintain cleanliness and guest satisfaction at our Spring Lake location. The ideal candidate will be detail-oriented, possess strong communication skills, and have prior experience in housekeeping. This full-time role requires physical stamina and a commitment to upholding our quality standards.

Qualifications

• Prior housekeeping experience preferred.
• Ability to lift up to 50 lbs.
• Must be detail-oriented and have good communication skills.

Responsibilities

• Clean, stock, and maintain hotel rooms as assigned.
• Check inventory of cleaning supplies and notify supervisors of needed maintenance.
• Ensure guest satisfaction and follow housekeeping procedures.

Skills

Communication Proficiency

Guest Focus

Detail Oriented

Organizational Skills

Education

High school diploma or equivalent

Job description

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Job Title

Room Attendant

Classification

Non-Exempt

Reports to

Housekeeping Supervisor

Job Description

Summary/Objective

The Room Attendant is responsible for cleaning, stocking and maintaining hotel rooms as assigned.

Essential Functions

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Receives list of assigned rooms from managers and prioritizes rooms according to check out times.
• Checks inventory of cleaning cart; adds any necessary supplies.
• Knocks and announces self before entering a guest’s room; returns at a later time if rooms are occupied.
• Removes soiled linens, towels, bedspreads, and blankets from each assigned room and provides fresh replacements.
• Makes bed, stocks towels, washcloths, and hand towels according to ICONA’s procedures.
• Wipes surfaces in room and cleans mirrors.
• Cleans and disinfects bathroom and kitchenette or coffee-preparation areas according to ICONA’s procedures.
• Vacuums and mops floors.
• Ensures room meets ICONA’s standards with a final walkthrough.
• Notifies supervisor of room availability and reports any suspicious activity.
• Notifies supervisor of needed maintenance or repairs.
• Takes found items to designated lost and found area if guest has checked out.
• All guests must be treated in a manner to ensure their complete satisfaction. Always strive to exceed guests’ expectations.
• Performs other duties as directed.
• Weekly attendance to Aloha Culture Meeting.
  
  

Competencies

• Communication Proficiency.
• Guest Focus.
• Detail Oriented.
• Thoroughness.
• Organizational Skills.
  
  

Supervisory Responsibility

This position has no supervisory responsibility.

Work Environment

This position operates in a hotel setting. This role requires good physical resilience and ability to work at a high pace while standing throughout the day.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is regularly required to talk and hear. This position is very active and requires standing, walking, bending, kneeling, stooping and crouching. The position may require lifting of products weighing up to 50 pounds.

Physical Environmental Demands

• Stand- Over 2/3rd of the time
• Walk- Over 2/3rd of the time
• Sit- Under 1/3rd of the time
• Use hands to fingers, handle or feel- Over 2/3rd of the time
• Reach with arms and hands- Over 2/3rd of the time
• Climb or balance- Up to 2/3rd of the time
• Stoop, kneel, crouch or crawl- Up to 2/3rd of the time
• Talk or hear- Over 2/3rd of the time
• Lift minimum of 5lbs.- 50 lbs.- Over 2/3rd of the time
• Adherence to all policy and procedures delineated in the ICONA Handbook
  
  

Position Type/Expected Hours of Work

This is a full-time position. This role requires forty, plus hours to include, nights weekends and holidays.

Travel

No travel is expected for this position.

Required Education And Experience

• High school diploma, or equivalent.
• Prior Housekeeping experience.
  
  

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Part-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Hospitality

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