Ice Rink Shift Supervisor

City of Sandy Springs; Sandy Springs (GA); On-site; USD 21,000 - 30,000; Part time

Job summary

City of Sandy Springs is seeking energetic Seasonal Ice Rink Shift Supervisors to help run a fast-paced winter attraction. You’ll lead a team of rink attendants, oversee opening and closing tasks, manage ice maintenance, and ensure every guest—from first-time skaters to pros—feels welcomed and safe on the ice.

Dates: November 13 through January 18, 2027, with some holiday availability. This seasonal role offers hands-on leadership and event support in City Springs, along with training to help

Qualifications

• High school diploma or equivalent required.
• Strong leadership and communication skills.
• Experience in ice rink operations or customer service preferred.
• Basic knowledge of ice rink safety rules and protocols.
• Basic math skills and ability to work in cold environments.
• Skating experience is a plus.

Responsibilities

• Supervise rink and ticket attendants during your shift.
• Oversee daily rink operations (opening, closing, ice maintenance; training provided).
• Deliver excellent customer service and assist visitors.
• Train and support team members.
• Monitor ice safety, rink capacity, and enforce safety rules.
• Help with special events, crowd management, and skate rentals.

Skills

Leadership

Customer service

Communication

Safety awareness

Math skills

Skating experience

Education

High school diploma or equivalent

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

PAC Ice Rink Seasonal Service Worker Sandy Springs, GA, US

Do you love the energy of the holiday season? The City of Sandy Springs is looking for enthusiastic Seasonal Ice Rink Shift Supervisors to help us create a fun, safe, and memorable winter experience for the community.

As a Shift Supervisor, you’ll lead a team of rink attendants, keep operations running smoothly, and ensure every guest—from first-time skaters to pros—feels welcomed and safe on the ice.

Dates: November 13 - January 18, 2027, is our ice rink season. Some required availability over the holidays, including Christmas Eve, New Year’s Eve, and New Year’s Day.

What You’ll Do

Supervise rink and ticket attendants during your shift

Oversee daily rink operations (opening, closing, and ice maintenance – training provided)

Deliver excellent customer service and assist visitors

Train and support team members

Monitor ice safety, rink capacity, and enforce safety rules

Help with special events, crowd management, and skate rentals

Safely operate ice resurfacing equipment and sharpen skates (training provided)

What We’re Looking For

• High school diploma or equivalent.
• Available nights, weekends, and some holidays, including Thanksgiving, Christmas Eve, New Year’s Eve, and New Years Day.
• Previous experience in ice rink operations, customer service, or a related field is preferred.
• Strong leadership and communication skills.
• Ability to work in a fast-paced environment and handle multiple tasks effectively.
• Basic knowledge of ice rink safety rules and protocols.
• Basic math skills.
• Ability to work in cold temperatures for extended periods.
• Skating experience is a plus.

Why You’ll Love It

Be part of a festive community event that brings people together

Gain leadership and operations experience in a fun, seasonal setting

Work in the heart of City Springs surrounded by holiday cheer

Performance Aptitudes:

Data Utilization : Requires the ability to review, classify, categorize, prioritize, and/or analyze data. Includes exercising discretion in determining data classification, and in referencing such analysis to established standards for the purpose of recognizing actual or probable interactive effects and relationships.

Human Interaction : Requires the ability to provide guidance, assistance, and/or interpretation to others regarding the application of procedures and standards to specific situations .

Equipment, Machinery, Tools, and Materials Utilization : Requires the ability to operate, maneuver and/or control the actions of equipment, machinery, tools, and/or materials used in performing essential functions.

Verbal Aptitude : Requires the ability to utilize a wide variety of reference, descriptive, and/or advisory data and information.

Mathematical Aptitude : Requires the ability to perform addition, subtraction, multiplication, and division; the ability to calculate decimals and percentages; the ability to utilize principles of fractions; and the ability to interpret graphs.

Functional Reasoning: Requires the ability to apply principles of rational systems; to interpret instructions furnished in written, oral, diagrammatic, or schedule form; and to exercise independent judgment to adopt or modify methods and standards to meet variations in assigned objectives.

Situational Reasoning : Requires the ability to exercise judgment, decisiveness, and creativity in critical and/or unexpected situations involving moderate risk to the organization. ADA Compliance:

Physical Ability : Tasks require the ability to exert medium physical effort in light to medium work, but which may involve some lifting, carrying, pushing and/or pulling of objects and materials up to 50 pounds. Tasks may involve balancing, bending, climbing, crouching, handling, kneeling, reaching, repetitive motion, stooping, walking, and extended periods of time at a keyboard or workstation. Some work is done on a slippery surface.

Sensory Requirements : Some tasks require the ability to perceive and discriminate sounds and visual cues or signals. Some tasks require the ability to communicate orally.

Environmental Factors : Essential functions are regularly performed with exposure to adverse environmental conditions. Requires the ability to work in a cold outdoor environment.

The City of Sandy Springs is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the City will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.