Ice Rink Safety & Guest Services Aide

City of Cleveland Heights; Cleveland (OH); On-site; USD 26,000 - 38,000; Full time

Benefits offered by this job

Comprehensive Medical & Dental Plan

Paid Time Off

Life Insurance

Deferred Compensation Plans

Employee Assistance Program

Job summary

City of Cleveland Heights is seeking skate guards to help ensure safety and smooth operation of ice programs, including public and adult sessions, learn-to-skate lessons, hockey games and special events. Responsibilities include monitoring activities, responding to on-ice injuries, distributing rental skates, reporting incidents, assisting with events, and enforcing dress code and cleanliness.

Must be 16+ with ability to obtain a work permit; Standard First Aid / CPR is preferred; benefits

Qualifications

• Ability to understand and carry out written and oral instructions.
• Provide quality customer service.
• Participate in teamwork productively.
• Communicate and use interpersonal skills to interact with coworkers, supervisor, the general public, etc., to sufficiently exchange or convey information and to receive work direction.
• Must be at least sixteen years of age and able to obtain a valid work permit.
• Standard First Aid / CPR preferred.

Responsibilities

• Monitor activities during all public sessions
• Initial handling of on-ice injuries
• Distribute rental skates and handling return of skates
• Report patron disciplinary problems and complaints promptly to supervisor
• Assist with hockey games, figure skating competitions, speedskating meets, and private and group rentals
• Inventory levels of supplies and reset towel machines
• Maintains regular attendance and punctuality
• Comply with required dress code, wearing required uniform and conduct expectations
• Keep work area clean and presentable
• Attend staff meetings as scheduled
• Performs other duties of a similar nature or level

Skills

Customer service

Teamwork

Communication

Follow instructions

Education

High school student eligible

Job description

City of Cleveland Heights is seeking skate guards to help ensure safety and smooth operation of ice programs, including public and adult sessions, learn-to-skate lessons, hockey games and special events. Responsibilities include monitoring activities, responding to on-ice injuries, distributing rental skates, reporting incidents, assisting with events, and enforcing dress code and cleanliness.

Must be 16+ with ability to obtain a work permit; Standard First Aid / CPR is preferred; benefits