Ice Rink Operations Associate

ROBERT MORRIS UNIVERSITY; Moon (VA); On-site; USD 36,000 - 60,000; Full time

Job summary

Robert Morris University’s Island Sports Center (ISC) seeks a dependable facilities team member to perform hands-on ice and facility maintenance. This full-time, non-exempt position requires operating ice resurfacing and related equipment, handling forklifts and other maintenance tools, and assisting event setups.

You will keep records, manage safety procedures, respond to incidents, and support guest services to ensure a safe, clean, and enjoyable experience for ISC visitors.

Qualifications

• High School Diploma or GED is required.
• Experience operating ice resurfacing vehicles and related ice and facility maintenance equipment preferred.
• Ability to bend, stoop, lift, climb ladders or scaffold; remain standing and walking for long periods of time; ability to lift/carry up to 100 pounds; and work on slippery/ice surfaces required.
• Ability to work in varying outdoor and indoor temperatures and outdoor weather conditions required.
• Ability to work flexible shifts (evenings, late hours, weekends, overtime) and holiday periods as needed.
• Overtime is required as needed; vacation, if eligible, approval may be limited during peak activity periods.
• Ability to receive and carry out work orders verbally or in writing.
• Ability to work well independently and with co-workers.
• Ability to be able to deal in a courteous manner with the general public such as RMU ISC customers. Good interpersonal and communication skills.
• Valid PA driver's license required.

Responsibilities

• Maintain ice and ice equipment; operate all ice-making equipment (includes, but is not limited to, driving ice resurfacer, using ice edger and chipper) according to operating and safety procedures.
• Operate and maintain all facility maintenance equipment such as, but not limited to, forklift, scissor lift, skid loader, etc.
• Assist in events set-up and tear downs, including clean up for any facility activity.
• Serve RMU-ISC guests to promote their enjoyment of and safety in the facility.
• Maintain any and all necessary records or logs for ice making, ice maintenance, and any other facility items or equipment.
• Maintain, repair, and replace rink glass, boards, and any other facility material, structure, equipment, etc.
• Recognize immediate problem areas and immediately correct them; know when to refer problems that may not be able to be handled immediately to Management or Supervisor for correction.
• Demonstrate a high degree of customer service and maintain a general knowledge of facility programs to be able to respond to customer questions and/or needs.
• Put in and take out ice rinks and sport court rinks.
• Assist in general operations and cleaning as needed.
• Maintain parking lot and sidewalks (includes snow plow, snow thrower, shoveling, salting, etc.) and area clean up.
• Open, secure, and close facility according to procedures or instructions.
• Assist other employees in performance of their duties.
• Participate in job related training clinics and seminars.
• Record and report details of all accidents and incidents.
• All other duties as assigned. Will need to operate and drive equipment on behalf of the University.

Skills

Manual labor

Customer service

Interpersonal skills

Safety awareness

Teamwork

Education

High School Diploma or GED

Tools

Forklift

Ice resurfacing equipment

Scissor lift

Skid loader

Snow plow

Job description

Robert Morris University’s Island Sports Center (ISC) seeks a dependable facilities team member to perform hands-on ice and facility maintenance. This full-time, non-exempt position requires operating ice resurfacing and related equipment, handling forklifts and other maintenance tools, and assisting event setups.

You will keep records, manage safety procedures, respond to incidents, and support guest services to ensure a safe, clean, and enjoyable experience for ISC visitors.