Ice Machine Field Service Technician I

Easy Ice Llc; Columbia Township (MO); On-site; USD 28,000 - 39,000; Full time

Benefits offered by this job

Competitive pay

Company Vehicle & Cell Phone

401k Company Match

PTO and Holiday Pay

Fitness Membership Reimbursement

Job summary

Easy Ice LLC in Columbia, MO is seeking a dynamic Technician I to install, service and maintain ice machines. You will troubleshoot, perform preventative maintenance, and document all service actions, working closely with customers to ensure satisfaction.

Ideal candidates have 1–2 years in a technical, customer-facing role, with basic mechanical/electrical knowledge and strong communication. Valid driver responsibilities and a hands-on, growth-driven mindset are a plus.

Qualifications

• 1–2 years in a customer-service oriented technical role or equivalent.
• Experience with ice machines or HVAC maintenance is a plus.
• Basic understanding of mechanical and electrical components.
• Strong communication and proactive problem-solving mindset.

Responsibilities

• Install, service, and maintain ice machines per Easy Ice SOPs.
• Troubleshoot issues, conduct routine inspections, and scheduled maintenance.
• Document actions with required photos, forms, and logs.
• Maintain truck stock and vehicle cleanliness; ensure timely service.
• Assist in safe, organized shop duties and proper waste/cleanliness practices.

Skills

Customer service

Troubleshooting

Mechanical understanding

Electrical basics

Communication

Time management

Documentation

Problem solving

Education

High school diploma or GED

Vocational/Technical Training

Job description

Easy Ice LLC in Columbia, MO is seeking a dynamic Technician I to install, service and maintain ice machines. You will troubleshoot, perform preventative maintenance, and document all service actions, working closely with customers to ensure satisfaction.

Ideal candidates have 1–2 years in a technical, customer-facing role, with basic mechanical/electrical knowledge and strong communication. Valid driver responsibilities and a hands-on, growth-driven mindset are a plus.