Ice Cream Shop Shift Lead - Guest Experience Leader
Max's Best Ice Cream
Bethesda (MD)
On-site
USD 20,664 - 27,552
Full time
14 days+
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Job summary
A local ice cream shop in Bethesda is looking for a Shift Lead to ensure exceptional customer service and oversee daily operations. This role involves managing guest interactions, assisting in order fulfillment, and maintaining store cleanliness. Ideal candidates will have experience in similar roles, a passion for customer service, and the ability to lift heavy items. Join our vibrant team and help create memorable experiences for ice cream lovers.
Qualifications
Capable of standing for extended periods and lifting items up to 50 pounds.
Previous experience in an ice cream shop is preferred.
Experience in customer-facing roles is necessary.
Responsibilities
Greet guests and answer menu-related questions.
Process guest orders using the point-of-sale system.
Maintain cleanliness and order in the store.
Skills
Physical Fitness
Customer Service Experience
Clear Verbal Skills
Multitasking Ability
POS System Familiarity
Job description
A local ice cream shop in Bethesda is looking for a Shift Lead to ensure exceptional customer service and oversee daily operations. This role involves managing guest interactions, assisting in order fulfillment, and maintaining store cleanliness. Ideal candidates will have experience in similar roles, a passion for customer service, and the ability to lift heavy items. Join our vibrant team and help create memorable experiences for ice cream lovers.