Ice Cream Shop Assistant Manager | Lead, Delight & Grow

Oberweis Dairy; Wheeling Township (IL); On-site; USD 40,000 - 45,000; Full time

Benefits offered by this job

Fun team culture

Growth opportunities

Scent of waffle cones all day

Job summary

Oberweis Dairy in Arlington Heights is seeking an energetic Assistant Manager to lead our ice cream shop to sweet success. You’ll be the right-hand to the Store Manager, oversee daily operations, mentor staff, and ensure top-notch guest experiences.

You’ll champion a fun, fast-paced environment, manage schedules, assist with inventory, and uphold the brand’s welcoming vibe that keeps customers coming back for their favorite flavors.

Qualifications

• Read, write and understand the English language
• Ability to do simple math
• Previous leadership or supervisory experience
• Positive, upbeat attitude
• Strong communication and problem-solving skills
• Ability to thrive in a fast-paced, high-energy environment
• Weekend and evening availability

Responsibilities

• Lead and motivate our awesome scoop squad
• Deliver top-tier customer service (with extra sprinkles!)
• Manage shifts, schedules and daily operations
• Keep the shop sparkling clean and organized
• Handle inventory and make sure we never run out of fan favorites
• Jump in to scoop, serve and celebrate with customers
• Support community relations and the customer experience
• Other duties as assigned

Skills

Leadership

Customer service

Communication

Problem-solving

Teamwork

Weekend/evening availability

Job description

Oberweis Dairy in Arlington Heights is seeking an energetic Assistant Manager to lead our ice cream shop to sweet success. You’ll be the right-hand to the Store Manager, oversee daily operations, mentor staff, and ensure top-notch guest experiences.

You’ll champion a fun, fast-paced environment, manage schedules, assist with inventory, and uphold the brand’s welcoming vibe that keeps customers coming back for their favorite flavors.