Ice Cream ServerCashier

ColdStone Creamery; Medford (MA); On-site; USD 21,000 - 30,000; Part time

Job summary

ColdStone Creamery is seeking an enthusiastic Ice Cream Server and Cashier to greet customers, help them choose flavors, and ring up sales at the counter. You’ll prepare ice cream creations, shakes, and other items while maintaining a clean and welcoming shop environment.

Prior food-service experience is a plus, and strong customer service skills are essential for success. Candidates should be comfortable handling cash and card payments, working in a fast-paced setting, and upselling toppings to

Qualifications

• Experience in food service or quick service environments is preferred.
• Strong customer service and communication skills.
• Ability to handle cash and process transactions accurately.
• Able to multitask in a fast-paced setting while maintaining cleanliness.

Responsibilities

• Greet customers, help them choose flavors and toppings.
• Operate POS systems for sales transactions.
• Handle cash, credit card transactions with accuracy.
• Prepare ice cream signatures, shakes, and other items following safety standards.
• Maintain clean serving area and dining space.
• Upsell toppings or specialty items to boost sales.
• Follow food safety and sanitation protocols.

Skills

Customer service

Cash handling

Multitasking

Communication

Teamwork

Tools

POS systems

Job description

Join our vibrant team as an Ice Cream Server and Cashier, where you’ll create delightful experiences for customers while efficiently managing sales transactions. This energetic role combines food service expertise with friendly customer interactions, ensuring every guest leaves with a smile. If you thrive in a fast-paced environment and love serving up sweet treats, this is your opportunity to shine! You’ll be the face of our fun and inviting ice cream shop, delivering exceptional service and maintaining a clean, welcoming space.

Greet customers warmly and assist them in selecting their favorite ice cream flavors and toppings

Operate POS systems to process sales accurately and efficiently

Handle cash, credit card transactions, and food handling with precision and integrity

Prepare ice cream signatures, shakes, floats, and other menu items following safety and sanitation standards

Maintain cleanliness of the serving area, including cleaning equipment, counters, and dining space

Upsell additional toppings or specialty items to enhance customer experience and increase sales

Manage food safety protocols, including proper food handling, sanitation, and bussing tables as needed

Previous experience in food service or quick service & fast food restaurant environments preferred

Familiarity with POS systems is a plus

Strong customer service skills with the ability to engage positively with guests of all ages

Basic math skills for cash handling, retail math, and order totaling

Ability to stand for extended periods and perform physical tasks such as lifting supplies or cleaning

Knowledge of food safety standards and sanitation practices in a food industry setting

Experience in cashiering, serving, or retail environments is advantageous

Excellent time management skills to handle busy periods efficiently

Join us to bring joy through sweet treats while developing your skills in food preparation, customer service, and sales! We’re dedicated to providing a fun work environment where your enthusiasm makes a difference.