Ice Cream Scooper — Fast-Paced Guest Service Pro

Park Marine Boating Centers; Gainesville (GA); On-site; USD 12,398,400 - 19,286,400; Full time

Benefits offered by this job

Competitive wages

Performance-based career growth

Employee dining discounts

Equal Employment Opportunity

Job summary

Pelican Pete’s, operated by TEI Hospitality, is seeking a Scooper to join our Lake Lanier location in Gainesville, GA. The role focuses on delivering a seamless ice cream and dessert experience, greeting guests, and maintaining a clean, organized workstation during fast-paced shifts.

Ideal candidates are 16+, customer-focused, and able to work evenings, weekends, and holidays, with strong teamwork and communication skills to support a fun waterfront dining experience.

Qualifications

• Minimum age of 16 and authorized to work in the U.S.
• Ability to stand for extended periods and work in a fast-paced setting
• Flexible availability, including nights, weekends, and holidays
• Strong customer service and communication skills

Responsibilities

• Greet guests warmly and provide friendly, efficient service.
• Scoop and serve ice cream, gelato, or frozen desserts according to portion standards.
• Prepare cones, cups, sundaes, milkshakes, and other menu items accurately.
• Maintain a clean and organized work station, including utensils, scoops, and serving areas.
• Follow proper food handling and sanitation guidelines at all times.
• Restock supplies, toppings, and cones as needed throughout the shift.
• Handle cash, credit, and digital payments accurately at the register.
• Monitor inventory and communicate shortages to management.
• Assist with opening and closing duties, including cleaning and sanitation.
• Respond promptly and professionally to guest questions, complaints, or special requests.
• Collaborate with team members to ensure smooth workflow during busy periods.
• Adhere to all company policies, safety standards, and operational procedures.

Skills

Guest service

Teamwork

Communication

Attention to detail

Working under pressure

Organizational skills

Adaptability

Positive attitude

Work ethic

Job description

Pelican Pete’s, operated by TEI Hospitality, is seeking a Scooper to join our Lake Lanier location in Gainesville, GA. The role focuses on delivering a seamless ice cream and dessert experience, greeting guests, and maintaining a clean, organized workstation during fast-paced shifts.

Ideal candidates are 16+, customer-focused, and able to work evenings, weekends, and holidays, with strong teamwork and communication skills to support a fun waterfront dining experience.