Ice Cream Experience Associate | Flexible Hours

Salt & Straw; Culver City (CA); On-site; USD 21,000 - 30,000; Part time

Benefits offered by this job

401(k) match after 3 months

Medical, Dental, and Vision benefits

Mental health support

Flexible scheduling

Paid sick time

Paid parental leave

Paid voting time

Education assistance up to $1,800

Team discount 30%

Pet insurance

Flexible Spending Accounts

Commuter benefits

Job summary

Salt & Straw in Culver City, CA is seeking a part-time Team Member to deliver exceptional guest experiences, scoop ice cream, operate the register, and help keep the shop running smoothly. You will greet guests, share flavor stories, and assist with online and delivery orders.

We offer flexible scheduling with evenings, weekends, and holidays, plus meaningful benefits and opportunities to grow within the team. This is a great fit for someone who loves ice cream and customer service.

Qualifications

• 16+ years old
• Can work evenings, weekends and holidays
• Can work at least 3 shifts per week, including 2 closing shifts
• Enjoy working with people and creating memorable guest experiences
• Have strong communication skills and a positive attitude
• Thrive in fast-paced environments and stay busy
• Work well as part of a team and support those around you
• Curious, dependable, and eager to learn
• Food service, retail, coffee, restaurant, hospitality, or customer service experience preferred

Responsibilities

• Deliver exceptional customer service and create welcoming experiences for every guest
• Share flavor stories, offer samples, and help guests discover their next favorite scoop
• Scoop ice cream, make waffle cones, operate the register, and support daily shop operations
• Greet guests, answer questions, and help guide the flow of the shop
• Accurately process transactions and assist with online and delivery orders
• Prepare products according to recipes and quality standards
• Restock ice cream, supplies, and retail products throughout the shift
• Maintain food safety, cleanliness, and organization standards across the shop
• Support dishwashing, cleaning, and other operational tasks that keep the shop running smoothly
• Work collaboratively with teammates to create a positive and supportive environment

Job description

Salt & Straw in Culver City, CA is seeking a part-time Team Member to deliver exceptional guest experiences, scoop ice cream, operate the register, and help keep the shop running smoothly. You will greet guests, share flavor stories, and assist with online and delivery orders.

We offer flexible scheduling with evenings, weekends, and holidays, plus meaningful benefits and opportunities to grow within the team. This is a great fit for someone who loves ice cream and customer service.