Ice Cream Canada CD, Associate Operations Manager

Lensa; United States; Remote; USD 80,000 - 110,000; Full time

Job summary

A global leader in the Ice Cream sector is looking for an Associate Operations Manager to streamline back-end operations and ensure data accuracy. This role requires strong leadership, collaboration skills, and in-depth experience in supply chain management. Join an innovative team at Unilever Ice Cream for exciting career development opportunities!

Benefits

Culture for Growth, Diversity, and Inclusion initiatives

Top Employee Benefits

Career Development Programs

Qualifications

• 5+ years of experience in cross-functional roles required.
• Experience in CD, SC, IT, or Operations preferred.
• Ability to challenge the status quo and adapt quickly.

Responsibilities

• Develop and implement processes for effective operations.
• Ensure POS Data accuracy for reliable analysis.
• Drive digitization of key CD processes.

Skills

Collaboration

Critical Thinking

Attention to Detail

Organizational Skills

Time Management

Communication

Interpersonal Skills

Entrepreneurial Mindset

Education

Bachelor's degree in Supply Chain, Industrial or Computer Engineering, Business, Marketing or related fields

Tools

SAP APO

SAP ECC

EDI

PowerBI

Job description

Ice Cream Canada CD, Associate Operations Manager

2 days ago Be among the first 25 applicants

Lensa is the leading career site for job seekers at every stage of their career. Our client, Unilever, is seeking professionals. Apply via Lensa today!

Looking for Your Dream Job?

Join Our Ice Cream Team!

Job Title: Ice Cream Canada CD, Associate Operations Manager

Location: Remote - Toronto, Canada

Terms & Conditions: Full Time

If you want to work for a global, leading Ice Cream company with €7.9bn Turn Over in 2023, come join Unilever Ice Cream! The Ice Cream business is operating in a highly attractive category, as we are part of the 1 trillion snacking and refreshment industry, growing rapidly. We have strong brand equities: 5 of the top 10 selling brands including Wall’s, Magnum, Ben & Jerry’s. We are investing to unlock the full growth potential of Ice Cream as a standalone entity, planned to separate from Unilever by November 2025.

Ice Cream has distinct characteristics from Unilever’s other businesses, and its growth potential will be better realized under different ownership. We are committed to developing talent and fostering a diverse and inclusive culture. You will have ample opportunities for career growth and exploration within the new organization. Your career development is a priority, and we support your growth journey with us. We look forward to building the next chapter of our Ice Cream story together.

Job Purpose

The role is the “Nerve Centre”, ensuring smooth back-end support for daily operations, systems, technology, and processes.

The CD Operations Manager is responsible for running effective back-end operations to support customer development, implementing & driving CD operational processes, tools & systems with cross-functional stakeholders.

Key Responsibilities

• Develop, streamline, and implement processes and procedures for standardized, effective operations.
• Understand customer data and POS management strategy in relation to category management, finance, and marketing.
• Ensure POS Data accuracy across retailers for reliable analysis.
• Lead data collection & reporting through all platforms to drive insights and business performance.
• Establish internal user interfaces via reporting tools like PowerBI Dashboards.
• Streamline data across platforms to improve efficiency and decision-making visibility.
• Drive digitization of key CD processes.
• Support KPI monitoring, reporting, and maintain internal databases across retail customers.
• Troubleshoot TPO and TPM systems, connectivity to ERP, GS1, and Master Data Management.

Requirements to Succeed

• Bachelor's degree in Supply Chain, Industrial or Computer Engineering, Business, Marketing, or related fields.
• 5+ years of experience, preferably in cross-functional roles.
• Experience in CD, SC, IT, or Operations.
• Ability to collaborate with third-party stakeholders and challenge the status quo.
• Entrepreneurial mindset to quickly adapt to new subjects.
• Attention to detail, critical thinking, organizational and time management skills.
• Strong skills in SAP APO, SAP ECC, EDI, PowerBI.
• Excellent communication and interpersonal skills.

Leadership Qualities

• High standards, emotional intelligence, empathy.
• Motivation and focus to achieve results quickly.
• Humility and service-oriented leadership.
• Business acumen for sustainable growth and system-wide engagement.

We take pleasure seriously. Join the Ice Cream team now!

What We Offer

• Culture for Growth, Diversity, and Inclusion initiatives.
• Top Employee Benefits, Career Development Programs, and more.

Unilever Canada values diversity and inclusion. All qualified applicants will receive consideration without regard to race, gender, age, or other protected statuses. For assistance during recruitment, contact [e-mail].

This job is active and accepting applications.