Ice Arena Team Member - Customer Service & Support

FACILITY MANAGEMENT CORP; Raynham (MA); On-site; USD 17,000 - 24,000; Full time

Job summary

Facility Management Corporation, known as FMC Ice Sports, is hiring Facility Support Staff to deliver excellent customer experiences at our Massachusetts arenas. Roles include Skate Monitor, Cashier and Timekeeper, with training provided.

No prior rink experience required; candidates should be reliable, customer-focused, and at least 16 years old. Compensation is $15 per hour and offers an entry-level path into arena operations.

Qualifications

• Excellent customer service skills required.
• Be a team player and cooperative in a fast-paced arena environment.
• Be at least 16 years old.
• Understand the importance of dependability and organization.

Responsibilities

• Serve as Skate Monitor, ensuring safety and smooth operations.
• Greet guests and operate as Cashier handling transactions.
• Keep time and records as Timekeeper during events.

Skills

Customer service

Team player

Dependability

Organizational skills

Job description

Facility Management Corporation, known as FMC Ice Sports, is hiring Facility Support Staff to deliver excellent customer experiences at our Massachusetts arenas. Roles include Skate Monitor, Cashier and Timekeeper, with training provided.

No prior rink experience required; candidates should be reliable, customer-focused, and at least 16 years old. Compensation is $15 per hour and offers an entry-level path into arena operations.