Ice Arena Support & Customer Service Associate (Training Provided)

FACILITY MANAGEMENT CORP; Franklin (MA); On-site; USD 17,908 - 23,419; Full time

Job summary

FMC Ice Sports in Massachusetts is seeking dedicated Facility Support Staff to ensure an exceptional customer experience across our public arenas. You may serve as Skate Monitor, Cashier, or Timekeeper, performing varied duties in the rink and surrounding areas to assist guests.

No prior experience in ice sports is required—we will train. The role offers $15 per hour, non-negotiable, with background checks including CORI/SORI and National Criminal History checks.

Qualifications

• Excellent customer service skills.
• Be a team player.
• Be at least 16 years old.
• Understand the importance of dependability & organization.

Responsibilities

• Skate Monitor duties.
• Cashier duties.
• Timekeeper duties.

Skills

Customer service

Team player

Dependability

Organization

Job description

FMC Ice Sports in Massachusetts is seeking dedicated Facility Support Staff to ensure an exceptional customer experience across our public arenas. You may serve as Skate Monitor, Cashier, or Timekeeper, performing varied duties in the rink and surrounding areas to assist guests.

No prior experience in ice sports is required—we will train. The role offers $15 per hour, non-negotiable, with background checks including CORI/SORI and National Criminal History checks.