Ice Arena Duty Supervisor — Guest Experience

The Florida Panthers; Fort Lauderdale (FL); On-site; USD 20,664 - 27,552; Part time

Job summary

The Florida Panthers are seeking a part-time Supervisor on Duty in Fort Lauderdale, Florida. This role involves supervising the guest experience, managing front desk operations, and ensuring safety during public sessions at Baptist Health IcePlex.

Qualified candidates will have strong customer service skills, an ability to handle cash, and familiarity with Microsoft Office. Flexibility is essential, as the position requires varied hours including early mornings and weekends.

Qualifications

• Excellent customer service, communication, and problem‑solving skills.
• Solid math and cash handling skills.
• Working knowledge of computers and Microsoft Office Suite; experience with DaySmart is a plus.
• Ability to handle a fast-paced environment with multiple competing demands.
• Ability to meet the physical demands, including regular movement throughout the building.

Responsibilities

• Oversee the operation of the building during each shift.
• Support front desk operations and assist customers.
• Supervise public sessions and ensure a safe experience.
• Complete incident reports and manage customer complaints.
• Maintain clean and organized facilities.

Skills

Excellent customer service

Communication skills

Problem-solving skills

Math skills

Cash handling skills

Tools

Microsoft Office Suite

DaySmart or ice arena-specific software

Job description

The Florida Panthers are seeking a part-time Supervisor on Duty in Fort Lauderdale, Florida. This role involves supervising the guest experience, managing front desk operations, and ensuring safety during public sessions at Baptist Health IcePlex.

Qualified candidates will have strong customer service skills, an ability to handle cash, and familiarity with Microsoft Office. Flexibility is essential, as the position requires varied hours including early mornings and weekends.