Guest Service Associate — Ice Den (Part-Time, Nights)

The Florida Panthers; Town of Florida (NY); On-site; USD 17,000 - 22,000; Part time

Job summary

The Florida Panthers Ice Den in Coral Springs hosts public skating sessions where the Guest Service Associate monitors the ice and assists with events, ensuring a safe and enjoyable experience for all participants. You will also handle skate rentals, perform custodial duties, and uphold facility policies during busy weekend and Friday night shifts.

We seek candidates with strong skating skills, a professional appearance, leadership qualities, and a willingness to work in a fast-paced

Qualifications

• Must be 16+ and able to pass skating test.
• Strong ice skating skills required.
• Effective leadership with a positive, team-first attitude.
• Professional appearance and presentation.

Responsibilities

• Monitor all public session skating events on and off the ice.
• Supervise skating to ensure safe operations at all times.
• Issue skates and oversee the skate rental counter during public sessions.
• Maintain and care for rental skates.
• Assist in ice arena upkeep, cleaning, and lobby/rental area maintenance.
• Provide excellent customer service and enforce facility policies.
• Know and follow emergency procedures and evacuation plans.
• Perform additional duties as required.

Skills

Ice skating

Customer service

Team leadership

Professional appearance

Job description

The Florida Panthers Ice Den in Coral Springs hosts public skating sessions where the Guest Service Associate monitors the ice and assists with events, ensuring a safe and enjoyable experience for all participants. You will also handle skate rentals, perform custodial duties, and uphold facility policies during busy weekend and Friday night shifts.

We seek candidates with strong skating skills, a professional appearance, leadership qualities, and a willingness to work in a fast-paced