Ice Arena Attendant

Holland America-Princess (Holland America Dawson City Inn); Talkeetna, Sutton (AK, AK); On-site; USD 16,531 - 22,041; Part time

Job summary

Holland America-Princess, serving the Alaska region, seeks an on-call arena attendant to support ice facility operations. The role focuses on customer service and keeping ice surfaces in prime condition, including equipment operation and daily duties.

The position requires a high school diploma and up to one year of relevant experience in arena operations, maintenance, and customer interactions; pre-employment screenings apply.

Qualifications

• High School diploma or equivalent required.
• Less than one year of experience preferred; relevant ice arena, customer service, cash handling, basic computer skills, mechanical, janitorial, snow removal and heavy equipment experience considered.

Responsibilities

• Operates a Zamboni and other equipment to maintain ice surfaces.
• Answers telephone and greets customers; collects payments.
• Assists in cleaning and maintaining facilities.
• Sharpens skates.
• Opens and closes facility at start and end of day.
• Maintains equipment and supply inventory.
• Makes copies; sends and receives faxes.
• Schedules group events.
• Monitors patron conduct and enforces arena rules.
• Tracks attendance.
• Performs related duties.

Skills

Customer service

Cash handling

Basic computer skills

Mechanical

Janitorial

Snow removal

Heavy equipment experience

Education

High School diploma or equivalent

Tools

Zamboni operation

Facility maintenance equipment

Job description

Job Summary

This position performs customer service and maintenance duties in support of the operations of an ice arena.

Work is performed and duties are carried out in accordance with established policies, procedures, and Borough core values: Accountability, Customer Focus, Dedication, Integrity, Responsiveness and Teamwork.

Anticipated schedule

On-call, Nights, Morning, Weekdays and Weekends. 20 hours per week.

Pay Grade

D1 - DOE

Minimum Requirements

High School diploma or equivalent.

Less than one year of experience. Relevant experience to include but not limited to Ice Arena experience, customer service, cash handling, basic computer skills, mechanical, janitorial, snow removal and heavy equipment experience.

Must successfully pass a pre-employment drug screen, background check and physical.

Duties/Responsibilities

• Operates a Zamboni and other equipment to maintain indoor and outdoor ice surfaces.
• Answers telephone and greets customers; collects payments and fees.
• Assists in cleaning and maintaining facilities.
• Sharpens skates.
• Opens and closes facility at beginning and end of business day.
• Maintains equipment and supply inventory.
• Makes copies; sends and receives faxes.
• Schedules group events.
• Monitors conduct of patrons and enforces arena rules.
• Tracks attendance.
• Performs related duties.