ICAM Program Lead — Credentialing & Workforce Ops

Electrosoft; Washington (District of Columbia); On-site; USD 120,000 - 150,000; Full time

Job summary

Electrosoft Services, LLC is seeking an experienced Program Manager to serve as the ICAM Program Support Lead, the primary focal point for program activities, coordination, reporting, and workforce management related to ICAM operations.

The role requires managing ICAM credentials, attending meetings with government program managers, and producing monthly progress and expenditure reports, while ensuring credentialing specialists are trained and compliant.

Qualifications

• 8+ years of experience managing similar projects.
• Ability to qualify staff for government background investigations (MBI).
• Must pass a favorable National Agency Check with inquiries (NACI) including tax and credit check.
• Knowledge of credentialing equipment and issuance processes (SmartID, PAC Cards, Access Cards).
• Bachelor’s Degree or 2–4 years’ experience in identity/access/credentialing management.
• Knowledge of HSPD-12 directives, PIV, FIPS 201, PKI, and FICAM requirements.
• Security+ or other cybersecurity certificates desired.
• Extensive knowledge of Microsoft Office suite.

Responsibilities

• Serve as the primary focal point for ICAM-related activities.
• Attend ICAM meetings and document minutes with attendees, action items, and due dates.
• Coordinate activities with on-site government program managers in DC.
• Manage contract registrar movement and replacement of government equipment.
• Ensure credentialing site personnel are trained and have completed hands-on training.
• Develop and deliver project documents, budgets, and status reports.
• Prepare monthly credentialing specialist lists detailing travel and expenses.
• Meet with Government Representatives for monthly progress discussions.
• Prepare and submit monthly progress and expenditure reports for each task.
• Ensure contractor team attends meetings and documents minutes.
• Produce daily credentialing actions reports for credentialing specialists.
• Maintain a Workforce Management program with real-time location statuses.
• Support government operations by issuing credentials to eligible personnel.
• Resolve credential-related issues and conduct credential inventory.
• Extract reports from access systems and monitor card issuance and rekey.

Skills

Program management experience

MBI qualification

NACI check

Credentialing equipment

Identity/access management degree or2-

Education

Bachelor’s Degree or 2-4 years’ experience in identity/access/credentialing management

Tools

Microsoft Access

Word

PowerPoint

SharePoint

Excel

Job description

Electrosoft Services, LLC is seeking an experienced Program Manager to serve as the ICAM Program Support Lead, the primary focal point for program activities, coordination, reporting, and workforce management related to ICAM operations.

The role requires managing ICAM credentials, attending meetings with government program managers, and producing monthly progress and expenditure reports, while ensuring credentialing specialists are trained and compliant.