ICAM Program Lead: Credentialing & Gov Operations

Electrosoft; Washington (Washington County); On-site; USD 110,000 - 160,000; Full time

Job summary

Electrosoft Services, LLC is an award-winning company delivering technology-based solutions to federal customers, specializing in ICAM, Zero Trust, digital engineering, and enterprise AI. The ICAM Program Support Lead will serve as the primary focal point for all ICAM activities, coordinating reporting and workforce management for ICAM operations from the Washington DC office.

Key responsibilities include attending ICAM meetings, documenting minutes, managing credentialing equipment and site

Qualifications

• 8+ years of experience managing similar projects.
• Must qualify staff for government background investigations.
• Favorable NACI with tax and credit checks.
• Experience operating credentialing equipment (SmartID, PAC Cards, Access Cards).
• Bachelor’s Degree or 2-4 years in identity/credentialing management.
• Knowledge of HSPD-12, PIV, FIPS 201, PKI, and FICAM requirements.
• PMI-PMP is desired.
• Security+ or other cyber security certificates desired.
• Extensive Microsoft Office knowledge.

Responsibilities

• Serve as the primary focal point for all ICAM-related activities.
• Attend ICAM meetings and document minutes with date, time, attendees, actions and due dates.
• Coordinate activities with the Washington DC office and government program managers.
• Manage contract registrar movement and replacement of government-issued equipment.
• Ensure credentialing site personnel are trained and have completed hands-on training.
• Develop and deliver project documents including work performed, travel budget monitoring, and status reports.
• Prepare monthly Credentialing Specialists list with addresses, travel and expenditures.
• Meet with Government Representatives for monthly meetings.
• Submit monthly progress reports reflecting work progress and expenditure status.
• Ensure contractor team attends meetings and documents minutes.
• Prepare daily card actions reports for credentialing specialists.
• Maintain a Workforce Management program showing locations and status in real-time.
• Issue credentials to eligible personnel and support government operations.
• Travel to other locations to conduct credentialing activities.
• Conduct credential inventory using the CIT and store SmartIDs securely.
• Develop reports and metrics to show credential issuance performance.
• Extract reports from access systems to resolve data issues.
• Monitor access control system for card issuance, rekeys and print failures.

Skills

Program management

Background check qualification (MBI)

NACI clearance

Credentialing equipment operation

HSPD-12/PIV/FIPS 201/FICAM knowledge

PMI-PMP (preferred)

Security+ (preferred)

Microsoft Office (Access/Word/PowerPt/

Education

Bachelor's Degree or 2-4 years’ identity/credentialing management experience

Tools

Microsoft Access

Microsoft Word

PowerPoint

SharePoint

Excel

Credential Inventory Tool (CIT)

Job description

Electrosoft Services, LLC is an award-winning company delivering technology-based solutions to federal customers, specializing in ICAM, Zero Trust, digital engineering, and enterprise AI. The ICAM Program Support Lead will serve as the primary focal point for all ICAM activities, coordinating reporting and workforce management for ICAM operations from the Washington DC office.

Key responsibilities include attending ICAM meetings, documenting minutes, managing credentialing equipment and site