IC/QA Supervisor

Neiman Marcus Group, Inc.; Pennsylvania; On-site; USD 50,000 - 70,000; Full time

Job summary

A leading luxury retailer is seeking an Inventory Control and Quality Assurance Supervisor for their East Coast Distribution Center in Pittston, PA. The role involves overseeing inventory accuracy, guiding team members, and driving performance metrics in a fast-paced environment. Ideal candidates will have management experience in a warehouse setting and a Bachelor's degree. Join a dynamic team dedicated to providing exceptional customer service while maintaining inventory integrity.

Qualifications

• 3-5 years of management experience in a warehouse/distribution environment with a focus on Inventory Control.
• Ability to supervise teams and manage a heavy workload in a fast-paced environment.
• Excellent written and verbal communications skills.

Responsibilities

• Overseeing and guiding team members to ensure they perform their duties effectively.
• Conducting inventory audits and cycle counts.
• Managing and coordinating daily operations within the fulfillment center.

Skills

Time management

Planning

Organization

Attention to detail

Customer service

Education

Bachelor’s Degree

Tools

Microsoft Office

Google Docs

Tableau

Slack

Job description

Neiman Marcus is a leading luxury retailer that provides a curated product assortment, unparalleled services and exclusive activations for customers in Pursuit of the Extraordinary. It is known for creating the Neiman Marcus magic through exceptional customer experiences including the Neiman Marcus Awards, Fantasy Gifts, seasonal campaigns and “Retail-tainment” initiatives. Neiman Marcus has a rich history as a brand builder, bringing together the world's top luxury designers and customers to foster a dedicated following for generations. It serves customers across its 36 stores, digital channels, through remote selling and 5 Neiman Marcus Last Call locations.

A New York landmark since 1901, Bergdorf Goodman represents the global pinnacle of style, service and modern luxury. With its rich history of showcasing leading and emerging designers, the iconic store at 5th Avenue and 58th Street—the crossroads of fashion—is a singular destination for discerning customers around the world. BG.com expands on Bergdorf Goodman's heritage, showcasing coveted collections for men and women in an unparalleled online shopping experience.

Neiman Marcus and Bergdorf Goodman are proud to be part of Saks Global’s distinguished portfolio of world-class luxury retailers and real estate assets.

We are committed to equal employment opportunity regardless of race, color, religion, sex, pregnancy, sexual orientation, gender identity and/or expression, marital status, age, national origin, disability, genetic information, veteran status, or any other status protected by federal, state, or local law.

We are committed to providing reasonable accommodations during our Talent Attraction process. If you have a disability and need assistance or an accommodation, please reach out to us.

You would be a great fit for a supervisor role at Saks Global Fulfillment Centers if you enjoy working in a fast-paced dynamic warehouse environment. This candidate would be responsible for overseeing a large team of non-exempt associates end to end in their associate lifecycle including training, review of talent, talent development, and performance management while also driving business results and key performance metrics.

The Inventory Control and Quality Assurance Supervisor will oversee a team of IC (Inventory Control) Specialists and QA (Quality Assurance) Specialists to ensure the accuracy/quality for the complete product life cycle from receiving to shipping. This position will be accountable for tracking, reporting, and communicating findings to various business groups. This position will report into the Manager of Inventory Control and Quality Assurance at our East Coast Distribution Center in Pittston, PA.

• Maintaining accurate inventory records and ensuring that stock levels are consistent with expected quantities.
• Monitoring the quality of goods received and processed, ensuring they meet quality standards.
• Identifying and resolving issues related to inventory discrepancies, quality control problems, or operational inefficiencies.
• Overseeing and guiding team members to ensure they are performing their duties effectively and adhering to company standards.
• Identifying areas where processes can be improved to enhance inventory accuracy, quality, and efficiency.
• Managing and coordinating daily operations within the fulfillment center, including assigning tasks, monitoring performance, and ensuring goals are met.
• Providing data analysis and partnership to departments as needed on inventory and quality control issues.

Specific Tasks May Include:

• Conducting inventory audits and cycle counts.
• Investigating and resolving inventory discrepancies.
• Ensuring proper storage and handling of merchandise.
• Training and mentoring team members.
• Working with other departments to address issues related to inventory or quality.
• Sending network level communication to other partners in the organization including but not limited to Finance, Store partners, Merchants, Partner Relations, etc.
• Bachelor’s Degree is preferred
• 3-5 years of management experience, in a progressive warehouse/distribution environment, with a focus in Inventory Control
• Ability to supervise teams and manage heavy workload in a fast-paced environment
• Excellent time management, planning, organization, and prioritization skills
• Excellent written and verbal communications skills
• Strong attention to detail
• Strong sense of customer service
• Proficient in various technology platforms including Microsoft office, Google docs, Tableau, and Slack as examples.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to sit; use hands to finger, handle, or feel and talk or hear.The employee is frequently required to stand; walk; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl and taste or smell. The employee must occasionally lift and/or move up to 50 pounds.Specific vision abilities required by this job include close vision and ability to interpret data.

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Los Angeles and San Francisco Applicants: Neiman Marcus will consider for employment qualified applicants with criminal history as required by applicable law.

We do not accept unsolicited resumes from staffing firms, recruitment agencies, or any other third parties. Any resumes or candidate profiles submitted to Neiman Marcus or its affiliates without prior approval from Neiman Marcus Talent Acquisition will be considered unsolicited, and Neiman Marcus will not be obligated to pay any referral fees.

We are committed to providing reasonable accommodations during our Talent Acquisition process. If you have a disability and need assistance or an accommodation, please reach out to us at [e-mail].

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