IBX Logistics Technician

Equinix; Sunnyvale (CA); On-site; USD 49,000 - 73,000; Full time

Job summary

Equinix in Sunnyvale, CA is seeking a team-oriented shipping and receiving support role. You will coordinate deliveries, resolve issues, and maintain detailed records of goods exchanged at the Data Center.

The position emphasizes adherence to procedures and proactive communication with customers to ensure on-time deliveries. The role requires a high school diploma with 1-2 years of related experience, and a regional hazardous materials certification is preferred.

Qualifications

• Typically requires a high school diploma and 1-2 years of equivalent work experience
• Regional hazardous materials certification preferred

Responsibilities

• Coordinates large customer deliveries and resolves shipping issues
• Keeps records/logs of materials and processes inbound/outbound shipments
• Supports data center equipment delivery and removal
• Maintains records of materials received and shipped
• Proactively communicates with customers to ensure on-time deliveries
• Follows hazardous materials procedures and regional regulations

Education

High school diploma

Job description

Who are we?

Equinix is the world’s digital infrastructure company®, shortening the path to connectivity to enable the innovations that enrich our work, life and planet.

Who are we?

Equinix is the world’s digital infrastructure company®, shortening the path to connectivity to enable the innovations that enrich our work, life and planet.

A place where bold ideas are welcomed, human connection is valued, and everyone has the opportunity to shape their future.

A career at Equinix means being at the center of shaping what comes next and amplifying customer value through innovation and impact. You’ll work across teams, influence key decisions, and help shape the path forward. You’ll find belonging, purpose, and a team that welcomes you—because when you feel valued, you’re empowered to do your best work.

Job Summary

Applies acquired job skills to work on tasks that are semi-routine in nature. Focus is on semi-routine tasks within standard operating procedures. Supports the overall team.

Responsibilities

• Supports the team with coordinating large customer deliveries and resolving shipping or receiving issues, keeping records/logs of all materials
• Applies acquired job skills and company policies and procedures to complete assigned tasks
• Works on assignments that are semi-routine in nature but recognizes the need for occasional deviation from accepted practice Normally follows established procedures on routine work, requires instructions only on new assignments

Documentation & System Updates

• Coordinates speedy and efficient delivery of goods to the required destination and obtains sign-off for receipt
• Informs recipients that goods ordered have been delivered

Shipping & Receiving

• Maintains records of materials received and shipped, within a semi-routine scope Receives goods delivered to the Data Center either directly or following acceptance by security
• Enters all relevant details of all inbound/outbound shipments and ensures order requirements are fulfilled Uses shipment spotlight and shipment dashboard for customers inbound/outbound shipments Inspects received goods and rejects unsatisfactory items where necessary

Problem Solving

• Proactively works and communicates with internal/external customers to ensure on-time deliveries
• May assist with resolving difficult shipping and receiving issues

Hazardous Materials

• Follows established procedures on hazardous materials, requires supervision on new assignments
• Follows and complies with hazardous materials within semi-routine protocols, as described by regional regulatory bodies

Equipment

• Tracks stored and/or abandoned equipment
• Uses the aging shipment business processes/tools for Shipments over 5 days, 14 days, 30 days and 90 days

Data Center Support

• Assists with delivering and removal of customers equipment from cages through the use of established procedures
• When requested by a Smart Hand (SH) request, assists with packing customers equipment with packing material so that it can be shipped from the Data Center

Qualifications

• Typically requires a high school diploma and 1-2 years of equivalent work experience
• Regional hazardous materials certification preferred

The targeted pay range for this position in the following location is / locations are:

United States - SV4 Silicon Valley : 49,000 - 73,400 USD / Annual

Our pay ranges reflect the minimum and maximum target for new hire pay for the full-time position determined by role, level, and location.
The pay range shown is based on our compensation structure in place at the time of posting and may be updated periodically based on business needs. Individual pay is based on additional factors including job-related skills, experience, and relevant education and/or training.

The targeted pay range listed reflects the base pay only and does not include bonus, equity, or benefits. Employees are eligible for bonus, and equity may be offered depending on the position.

Equinix Benefits

As an employee, you become important to Equinix’s success. We ensure all your benefits are in line with our core values: competitive, inclusive, sustainable, connected and efficient. We keep them competitive within the current marketplace to ensure we’re providing you with the best package possible. So, wherever you are in your career and life, you’ll be able to enhance your experience and bring your whole self to work.

Employee Assistance Program: An Employee Assistance program is available to all employees.

US Benefits: - Insurance: You may enroll in health, life, disability and voluntary plans that are designed for you and your eligible family members. - Retirement: You and Equinix may contribute to a retirement plan to help you plan for your financial future. - Paid Time Off (PTO) and Paid Holidays: You will receive an accrued amount of PTO each pay period along with various paid holidays for you to rest and recharge. Eligibility requirements apply to some benefits. Benefits are subject to change and may be subject to specific plan or program terms.

Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability. If you are a qualified candidate and need assistance or an accommodation, please let us know by completing this form.

Equinix is an Equal Employment Opportunity and, in the U.S., an Affiantative Action employer. All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.

We use artificial intelligence in our hiring process. Learn more here.