IBH- Front Desk Agent

Inn at Bay Harbor; Petoskey (MI); On-site; USD 10,000 - 60,000; Part time

Job summary

Un hôtel de la collection Marriott recherche un Front Desk Agent à temps partiel à Inn at Bay Harbor, offrant une expérience accueillante. Les responsabilités incluent l'accueil des invités, la gestion des demandes et la répartition des chambres. Les candidats doivent être disponibles à des heures variables et posséder de bonnes compétences relationnelles ainsi qu'un savoir-faire en informatique.

Benefits

Pass de golf gratuit

Pass de ski gratuit

20-50% de réduction dans divers restaurants de Boyne Resorts

30% de réduction sur les soins au spa

Pass gratuit pour Avalanche Bay Water Park

Remises sur l'hébergement pour famille et amis

Remboursement des frais de scolarité

Programme de bonus de service et de fidélité

PTO et congé maladie payé

Assurance santé/dentaire/optique

Qualifications

• Doit être âgé de 18 ans ou plus.
• Disponibilité le week-end, les soirées et les jours fériés.
• Longues périodes de station debout requises.

Responsibilities

• Accueillir et faire sentir les invités à l'aise.
• Effectuer le processus d'enregistrement et de départ.
• Répondre rapidement aux demandes des clients.

Skills

Patience

Politesse

Compétences informatiques

Job description

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Overview

Inn at Bay Harbor is a Marriott Autograph Collection Hotel nestled on the shoreline of Lake Michigan. It is a place and experience that is

Overview

Inn at Bay Harbor is a Marriott Autograph Collection Hotel nestled on the shoreline of Lake Michigan. It is a place and experience that is Exactly Like Nothing Else.

This is a part-time position. The Front Desk Agent will be responsible for handling front office reception and administration duties. This includes, but is not limited to: warmly greeting each and every guest and colleague, answering phones, handling company inquiries, completing guest registration and room assignment, as well as cashier work. Candidate must possess ability to handle a variety of tasks/requests at one time, and the ability to deal with a diverse set of individuals. Patience and politeness is key.

Some perks of working full time year-round for Inn at Bay Harbor include:

• A free Golf Pass and Ski Pass for both you and your family
• A free The Highlands downhill mountain bike park season pass for you and your family
• 20-50% off at the various Boyne Resorts Restaurants
• 30% off Spa treatments at the Inn at Bay Harbor and Boyne Mountain
• Free Passes to Avalanche Bay Water Park at Boyne Mountain
• Discounts on Boyne Resorts lodging for Friends and Family
• Discounts at Marriott hotels worldwide for Friends and Family
• Tuition Reimbursement
• Service and Loyalty Bonus Program - up to 5% of gross wages per season!
• PTO and Paid Sick Leave
• Health/Dental/Vision Insurance
  
  

Responsibilities

• Welcome, greet, and make guests feel comfortable and valued for the duration of their visit
• Properly perform check-in/check-out procedures in regards to guest accounts
• Keep accurate account of monies in cash drawer
• Answer phones
• Respond promptly and courteously to any guest request
• Keep professional attitude and demeanor during all guest interactions
• Demonstrate a working knowledge of resort services/functions and community events, including details such as: dates/times/locations
  
  

Qualifications

Must be available weekends, weeknights, and holidays

Applicants must be 18 years old

Long periods of standing required

Computer skills are mandatory

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Part-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Hospitality

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