IAM Production Support Engineer | SailPoint/SQL/Java

Robotic Technologies Automation; Richmond (VA); On-site; USD 70,000 - 100,000; Full time

Job summary

ROBOTIC PROCESS AUTOMATION LLC seeks a Production Support Engineer to join our IAM-focused operations. You will handle production support, incident response, and connectivity issues, leveraging SQL, SailPoint IdentityIQ, and Java to diagnose and resolve problems quickly in a fast-paced environment.

Preferred experience with IAM platforms and ServiceNow is a plus. You will collaborate with cross-functional teams to improve provisioning workflows and ensure high availability of critical

Qualifications

• Production/Application support experience, ideally in IAM.
• Strong SQL, SailPoint IdentityIQ, and Java skills.
• Experience supporting provisioning workflows, application connectivity, and incident troubleshooting.

Skills

IAM

SQL

SailPoint IdentityIQ

Java

Provisioning workflows

Incident troubleshooting

Tools

ServiceNow

Job description

ROBOTIC PROCESS AUTOMATION LLC seeks a Production Support Engineer to join our IAM-focused operations. You will handle production support, incident response, and connectivity issues, leveraging SQL, SailPoint IdentityIQ, and Java to diagnose and resolve problems quickly in a fast-paced environment.

Preferred experience with IAM platforms and ServiceNow is a plus. You will collaborate with cross-functional teams to improve provisioning workflows and ensure high availability of critical