IAM Identity & Access Administrator

Troutman Pepper Hamilton Sanders; Atlanta (GA); On-site; USD 70,000 - 110,000; Full time

Job summary

Troutman Pepper Hamilton Sanders is seeking an IT User Account Administrator to manage identity and access across the firm's systems. You will handle onboarding, transfers, role changes, and offboarding, supporting Active Directory, Entra ID, and Microsoft 365 while ensuring security and compliance.

You will collaborate with IT, HR, and security teams, perform regular access reviews, implement MFA and SSO, automate provisioning via PowerShell, and maintain clear documentation.

Qualifications

• Bachelor's degree or equivalent combination of education and experience.
• Minimum five (5) years of experience supporting IAM functions in a Microsoft-based enterprise environment.
• Experience administering Active Directory, Entra ID, Microsoft 365, and Exchange Online.
• Experience supporting identity lifecycle management, user provisioning, and access governance processes.
• Experience with PowerShell automation and administrative scripting preferred.
• Experience implementing or supporting MFA, SSO, Conditional Access, and hybrid identity solutions.
• Experience managing security groups, distribution lists, mailbox permissions, shared mailboxes, and access governance processes.
• Experience supporting MFA, SSO, Conditional Access, and other modern authentication technologies.
• Experience with automation and scripting tools such as PowerShell.
• Experience in a law firm, professional services, or highly regulated environment preferred.
• Strong customer service and client-facing experience.

Responsibilities

• Create, modify, and deactivate user, shared, service, vendor, and application accounts across Active Directory, Entra ID, Microsoft Entra ID, Microsoft 365, and other firm systems.
• Manage the full identity lifecycle, including onboarding, transfers, role changes, and offboarding activities.
• Provision and maintain user access, security group memberships, distribution lists, shared mailboxes, and application entitlements in accordance with firm policies and business requirements.
• Administer identity synchronization and provisioning processes between HR, Active Directory, Entra ID, Microsoft Entra ID, Microsoft 365, and other integrated systems.
• Implement and support authentication technologies, including MFA, SSO, and conditional access controls.
• Perform regular access reviews, account audits, and compliance validations to ensure adherence to security policies and regulatory requirements.
• Troubleshoot and resolve identity, authentication, provisioning, and access-related incidents and service requests.
• Maintain accurate documentation of account management procedures, provisioning workflows, security controls, and operational standards.
• Collaborate with HR, Practice Management, Information Security, Application Support, and other business departments to ensure timely and accurate user access provisioning.
• Support mergers, acquisitions, office expansions, and other firm initiatives involving user identity and access management.
• Identify opportunities to automate manual processes through scripting, workflow improvements, and administration tools to improve operational efficiency.
• Participate in testing, implementation, and support of new identity management technologies and enhancements.
• Provide guidance and training to end users and IT staff regarding identity management processes and security best practices.

Skills

IAM principles

Active Directory

Entra ID / Azure AD

Microsoft 365 administration

MFA

SSO

Conditional Access

ITIL practices

ticketing systems

data security

Education

Bachelor's degree in IT / CS / Cybersecurity

Tools

PowerShell

Automation scripting

Job description

Troutman Pepper Hamilton Sanders is seeking an IT User Account Administrator to manage identity and access across the firm's systems. You will handle onboarding, transfers, role changes, and offboarding, supporting Active Directory, Entra ID, and Microsoft 365 while ensuring security and compliance.

You will collaborate with IT, HR, and security teams, perform regular access reviews, implement MFA and SSO, automate provisioning via PowerShell, and maintain clear documentation.