IAM Engineer / IAM Analyst (Level 1)

Pacer Group; Coppell (TX); Hybrid; USD 28,000 - 30,000; Part time

Benefits offered by this job

Medical

Dental

Vision

401(k)

Job summary

Pacer Group is seeking an IAM L1 Engineer/Analyst to operate within the Information Security and Identity & Access Management operations team. You will execute timely user provisioning, authentication support, and role-based access management to ensure secure, seamless operational continuity and compliance for the organization.

The role is hybrid, contract, 8 months, with a pay rate of $21.00/hr. Requirements include 5+ years IAM experience, hands-on Active Directory administration, and

Qualifications

• 5+ years of Identity and Access Management (IAM) operations and user lifecycle management experience.
• Hands-on user account administration in Active Directory (provisioning, de-provisioning, security groups, file shares, distribution lists)
• Access request fulfillment, incident ticketing, and onboarding/offboarding workflow execution using ServiceNow and ITIL frameworks.

Responsibilities

• Execute user account lifecycle activities including creation, modification, disablement, and de-provisioning across Active Directory, applications, file shares, security groups, and distribution lists.
• Manage user onboarding, offboarding, role updates, and access request tickets within ServiceNow following ITIL processes.
• Coordinate daily access management activities, documentation updates, and operational support across business units, IT teams, and external vendors.
• Perform basic scripting, automated workflow execution, operational monitoring, issue triage, and incident escalation.
• Assist with IDM system testing, disaster recovery simulations, patch deployment support, and on-call operational rotation coverage.

Skills

IAM operations

Active Directory

ServiceNow ITIL

Tools

Active Directory provisioning/deprovisioning

Job description

Work Arrangement: Hybrid

Employment Type: Contract

Duration: 8 months

Pay Rate: $21.00/hr

Application Deadline: September 25, 2026

SKILLS REQUIRED

Primary (Must-Have):

• 5+ years of Identity and Access Management (IAM) operations and user lifecycle management experience
• Hands-on user account administration in Active Directory (provisioning, de-provisioning, security groups, file shares, distribution lists)
• Access request fulfillment, incident ticketing, and onboarding/offboarding workflow execution using ServiceNow and ITIL frameworks

Secondary (Good to Have):

• Basic scripting and automation skills for IAM operational tasks and monitoring
• IDM platform testing, patch deployment support, and disaster recovery exercise participation
• Experience supporting IAM policy compliance, audit documentation, and on-call escalation procedures

POSITION OVERVIEW

Operating within the Information Security and Identity & Access Management operations team, this role supports daily IAM service desk and operational administration workflows. Reporting to the IAM Operations Manager, the IAM L1 Engineer / Analyst will execute timely user provisioning, authentication support, and role-based access management to ensure secure, seamless operational continuity and compliance for the organization.

ROLES & RESPONSIBILITIES

• Execute user account lifecycle activities including creation, modification, disablement, and de-provisioning across Active Directory, applications, file shares, security groups, and distribution lists.
• Manage user onboarding, offboarding, role updates, and access request tickets within ServiceNow following established ITIL processes.
• Coordinate daily access management activities, documentation updates, and operational support across business units, IT teams, and external vendors.
• Perform basic scripting, automated workflow execution, operational monitoring, issue triage, and incident escalation.
• Assist with IDM system testing, disaster recovery simulations, patch deployment support, and on-call operational rotation coverage.

BENEFITS

• Medical
• Dental
• Vision
• 401(k)

EEOC Compliance:

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment.

DISCLAIMER

AI Usage Policy: Pacer Group uses AI to assist in screening applications. Final hiring decisions are made by human recruiters based on qualifications and experience.