IAM Engineer

Jobtailor; Philadelphia (Philadelphia County); On-site; USD 85,000 - 120,000; Full time

Job summary

Jobtailor in Philadelphia seeks an IAM Operations Specialist to manage day-to-day access management, MFA, provisioning, and service monitoring.

You will troubleshoot issues, coordinate with stakeholders, configure security controls, support Linux hosts and cloud components, and develop small automation scripts to improve reliability and metrics.

Qualifications

• Bachelor's degree and 2–3 years of related IAM/security experience.
• Experience supporting production systems and troubleshooting complex issues.
• Ability to work independently and communicate with technical and non-technical stakeholders.

Responsibilities

• Provide day-to-day operational support for IAM and access management services.
• Troubleshoot access, login, provisioning, and related issues; coordinate with stakeholders.
• Configure and maintain IAM services, including RBAC/ABAC and PKI-related services.
• Support Linux-based IAM hosts and cloud components, including patching and monitoring.
• Develop scripts and lightweight automation to improve repeatability and metrics.
• Provide secondary support for SSO/federation using SAML/OAuth/OIDC.
• Participate in on-call rotation for critical IAM services.

Skills

IAM Operations

Scripting & Automation

Troubleshooting Complex Issues

Linux-Based IAM Service Support

Cloud-Hosted Services

Education

Bachelor's degree

Tools

SAML

OAuth

OIDC

SSL/TLS Certificates

PKI

Directory / Identity Repository

Job description

• Provide day-to-day operational support for IAM and access management services, including MFA, access provisioning, authentication and authorization support, and service monitoring.
• Troubleshoot access, login, certificate, provisioning, and related service issues; coordinate with the support desk, application owners, customers, vendors, and internal technical teams.
• Configure and maintain existing IAM services and related security controls, including role-based and attribute-based access concepts, SSL/TLS certificates, PKI-related services, and selected directory or identity repository functions.
• Support Linux-based IAM service hosts and cloud-hosted service components, including patching coordination, maintenance, monitoring, and operational readiness.
• Develop scripts, reports, documentation, and lightweight automation to improve repeatability, reduce operational toil, validate access controls, support metrics, and assist with service transition or retirement efforts.
• Provide secondary/backfill support for SSO and federation-related work using technologies such as SAML, OAuth, and OIDC, without serving as the primary SSO engineer.
• Participate in a shared on-call rotation for critical IAM services. Off-hours incidents are infrequent, but periodic scheduled maintenance may occur outside normal business hours.
• Other duties and responsibilities as assigned.

Requirements

• Bachelor's degree and 2-3 years of related experience in identity and access management, information security, systems administration, application support, or a related technical operations role, or equivalent combination of education and experience is required.
• Experience should include operational support of production systems, troubleshooting complex technical issues, working with customers or support teams, and using scripting or automation to improve reliability and repeatability.
• Candidates should be comfortable working independently with limited supervision, communicating clearly with technical and non-technical stakeholders, and learning new IAM and security technologies as service needs evolve.

Core Competencies

Demonstrates expertise in Identity and Access Management (IAM) operations, including troubleshooting, configuration, and maintenance of IAM services. Proficient in scripting and automation to enhance operational efficiency and support security controls.

Highest-signal resume keywords

• Identity And Access Management (IAM)
• Troubleshooting Complex Technical Issues
• Scripting And Automation
• Operational Support Of Production Systems
• Linux-Based IAM Service Support

ATS Optimization Keywords

Hard Skills

• Access Provisioning
• Authentication And Authorization Support
• Role-Based Access Control
• Attribute-Based Access Control
• SSL/TLS Certificates
• PKI-Related Services
• SAML
• OAuth
• OIDC
• Service Monitoring

Soft Skills

• Clear Communication
• Independent Work
• Collaboration With Stakeholders

Industry Keywords

• Information Security
• Systems Administration
• Technical Operations

Tools & Technologies

• Cloud-Hosted Services
• Service Desk Coordination
• Directory Or Identity Repository Functions