IAM Directory and IGA Senior Analyst

University of Southern California; Los Angeles (CA); Hybrid; USD 119,000 - 152,000; Full time

Job summary

The University of Southern California is seeking an IAM Directory and IGA Senior Analyst to design, configure, test and implement identity governance and directory services across USC. You will translate business requirements into scalable IAM solutions and support enterprise application integrations in a hybrid work environment at USC's CAL location.

Reporting to the IGA & Directory Services Manager, you will analyze requirements, develop secure configurations, perform testing, and document

Qualifications

• Bachelor's degree or equivalent in a related field.
• 4 years in Identity and Access Management or related technology.
• Hands-on IAM implementation and troubleshooting experience (SailPoint IIQ/ISC, Saviynt, Oracle Unified Directory).
• Unix command line proficiency.
• SQL and LDAP experience.
• Strong communication with stakeholders and project reporting.
• Documentation including runbooks and architecture diagrams.
• CISSP certification or equivalent preferred.

Responsibilities

• Analyze business and technical requirements for identity governance processes.
• Configure and enhance identity lifecycle workflows, access controls, and provisioning.
• Perform impact analysis and validate technical solutions before implementation.
• Design and implement directory service solutions for authentication and authorization.
• Evaluate requirements and develop configurations to improve security and efficiency.
• Investigate complex IAM issues and perform root-cause analysis.
• Develop integrations between identity governance platforms, directory services and applications.
• Document decisions, testing results, and operational requirements.
• Collaborate with owners and teams to translate needs into technical specs.

Skills

IAM concepts

Unix command line

SQL/LDAP

SailPoint IIQ/ISC

Saviynt

Documentation

Education

Bachelor's degree in Instruction Systems Technology

Bachelor's degree in Computer Science

Related field

Combined experience/education substitution

Tools

SailPoint IIQ/ISC

Saviynt

Oracle Unified Directory

Job description

Strengthen Identity Governance and Access at USC USC is expanding its Cybersecurity IAM capabilities to strengthen how identities, access and directory services are managed across the university. As the IAM Directory and IGA Senior Analyst, you will play a key technical role in designing, configuring, testing and implementing identity governance administration (IGA) and directory service solutions that support secure identity lifecycle management, authentication, authorization and access governance. This is an opportunity for an experienced IAM professional to work at the intersection of identity governance, directory services, cybersecurity and enterprise technology within a major research university. You will translate business and technical requirements into scalable IAM solutions, support enterprise application integrations, investigate complex identity and access issues, and identify opportunities to improve automation, security controls and operational effectiveness. The position reports to the IGA & Directory Services Manager and is based at USC's CAL location in a hybrid work environment.

Job Accountabilities

• Analyzes business and technical requirements for identity governance processes.
• Configures and enhances identity lifecycle workflows, access controls, role structures, provisioning processes and governance solutions to support operational and security requirements.
• Performs impact analysis and validates technical solutions prior to implementation.
• Designs, configures, tests and implements directory service solutions supporting authentication, authorization, identity synchronization and enterprise application integration.
• Evaluates system requirements and develops technical configurations that improve reliability, security and operational efficiency.
• Investigates complex identity, access and directory service issues.
• Conducts root‑cause analysis, evaluates system behavior, develops corrective actions and implements sustainable technical solutions to prevent recurrence.
• Develops, configures, tests and implements integrations between identity governance platforms, directory services and enterprise applications.
• Validates functional requirements and ensures solutions operate in accordance with security and access management standards.
• Creates and maintains technical documentation, workflow specifications, system configurations, support runbooks and implementation procedures.
• Documents design decisions, testing results and operational requirements.
• Collaborates with application owners, technology teams and business stakeholders to evaluate identity and access requirements.
• Translates functional needs into technical specifications and recommends solutions aligned with established IAM standards.
• Evaluates existing identity governance and directory service capabilities, identifies opportunities for automation and process improvement, and recommends enhancements that strengthen service delivery, security controls and operational effectiveness.
• Maintains current knowledge of identity and access management technologies and practices.
• Encourages a workplace culture where all employees are valued, value others and have the opportunity to contribute through their ideas, words and actions, in accordance with the USC Code of Ethics.

Minimum Qualifications

• Great candidates for the position of IAM Directory and IGA Senior Analyst will meet the following qualifications: Bachelor's degree
• Bachelor's degree in Instruction Systems Technology
• Or Computer Science
• Or in related field(s)
• Combined experience/education as substitute for minimum education
• 4 years in Identity and Access Management, Directory Services, Identity Governance, Information Security, Systems Administration, or related technology discipline
• Combined experience/education as substitute for minimum work experience
• Hands‑on technical experience in implementing and troubleshooting of IAM solutions (e.g., SailPoint IIQ and ISC, Saviynt and Oracle Unified Directory).
• Proficiency within a Unix command line.
• Proficiency working with data, with query languages (e.g., SQL) and working with Directories (e.g., LDAP).
• Proficiency with IAM concepts (e.g., PBAC, RBAC, AuthN vs AuthZ).
• Excellent written and verbal communication skills; comfortable driving requirements gathering, architectural discussions and project reporting with non‑technical business stakeholders.
• Maintain technical documentation including architecture diagrams, decision records, and runbooks.

Preferred Qualifications

• 6 years of experience designing, configuring, implementing or supporting enterprise IAM, IGA, directory service or authentication platforms.
• Hands‑on experience with SSO solutions such as Microsoft Entra, ForgeRock, Duo, Cirrus Identity Bridge or Shibboleth.
• Experience with PAM solutions such as CyberArk or BeyondTrust.
• Experience with identity verification technologies such as Persona.
• Experience in IAM within higher education.
• Experience in other complex, decentralized environments such as healthcare, technology, media and telecommunications, or financial services is also relevant.
• Understanding of Zero Trust architecture, identity-based attack techniques, and modern IAM controls.
• Experience leading enterprise identity transformations or directory modernization programs, including migration from legacy platforms at scale.
• Experience with IAM reference architecture.
• Demonstrated ability to establish and gain visibility into service accounts and secrets in hybrid cloud and on‑premises environments.
• Experience working at or with professional services firms, such as Big Four firms, and IAM software vendors.
• Project management experience on IAM projects.
• CISSP certification or similar.
• IAM software certification, such as SailPoint Certified Engineer or CyberArk Guardian.
• In addition, the successful candidate must also demonstrate, through ideas, words and actions, a strong commitment to USC’s Unifying Values of integrity, excellence, community, well‑being, open communication, and accountability.

Salary and Benefits

The annual base salary range for this position is $118,759 - $151,880. When extending an offer of employment, the University of Southern California considers factors such as, but not limited to, the scope and responsibilities of the position, the candidate's work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations. To support faculty and staff well‑being, USC provides benefits‑eligible employees with a broad range of benefits and perks to help protect their and their dependents’ health, wealth, and future. These benefits are available as part of the overall compensation and total rewards package. You can learn more about USC’s comprehensive benefits here.

USC is an equal opportunity employer.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other characteristic protected by law or USC policy.

USC observes affirmative action obligations consistent with state and federal law.

Addtional Education Requirements

Combined experience/education as substitute for minimum education

Addtional Experience Requirements

Combined experience/education as substitute for minimum work experience

Preferred Certifications

Certified Information Systems Security Professional (CISSP) certification or similar. IAM software certification (e.g., SailPoint Certified Engineer, CyberArk Guardian)

USC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other characteristic protected by law or USC policy. USC observes affirmative action obligations consistent with state and federal law. USC will consider for employment all qualified applicants with criminal records in a manner consistent with applicable laws and regulations, including the Los Angeles County Fair Chance Ordinance for employers and the Fair Chance Initiative for Hiring Ordinance, and with due consideration for patient and student safety. Please refer to the Background Screening Policy Appendix D for specific employment screen implications for the position for which you are applying.

We provide reasonable accommodations to applicants and employees with disabilities.

USC is a leading private research university located in the heart of downtown Los Angeles – a global center for arts, technology and international business. As the largest private employer in the city – responsible for more than $5 billion annually in economic activity in the region – we offer the opportunity to work in a dynamic and diverse environment, in careers that span a broad spectrum of talents and skills. As a USC employee, you will enjoy excellent benefits and perks, and you will be a member of the Trojan Family - the faculty, staff, students and alumni who make USC a great place to work.